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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > My new 256mb ram wont work!!

My new 256mb ram wont work!!
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Join Date: Jan 2001
Location: An Aussie in Los Angeles
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May 22, 2001, 10:44 AM
 
Please help!
I got a 256mb ram chip for my iMac DV 400MHZ from Mac Solutions. It was only $75 so I was really happy. When I install the ram my computer starts behaving very strange (the monitor turns all blue or all green. Once it was all red!!) Sometimes the computer starts up by the monitor never turns on at all! The other thing that's happening is it wont start at all.
I have put the ram into both slots to see if that helps and I doesn't. I have zapped the Pram to no avail.
Now here's the kicker!
I have returned the ram twice. The chip I have now is the 3rd one they have sold me and I have had the same problems everytime. The first chip was a PC133 the other two have been PC100.
I was thinking that it must be my mac thats faulty but when I put back in the ram I orginally had (two 64mb chips) all is well.

I am completely stumped........any help would be greatly appreciated.

"The sleeper must awaken"

15" Al Powerbook G4 1.25 Ghz
iBook 800
G4 Flat Panel iMac 700
Airport
10 gig 2nd Gen iPod
     
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May 22, 2001, 10:57 AM
 
You did not mention if you have updated your firmware. Go here for a discussion http://www.macfixit.com/archives/apr...b.shtml#Anchor

     
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May 22, 2001, 11:17 AM
 
Im not sure if the firmware is updated. I have recently installed OSX. Would that have done it?
"The sleeper must awaken"

15" Al Powerbook G4 1.25 Ghz
iBook 800
G4 Flat Panel iMac 700
Airport
10 gig 2nd Gen iPod
     
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May 22, 2001, 11:58 AM
 
To see if you have the latest firmware in your iMac go to "Apple System Profiler" > "System Profile" > "Production Information" look for "Boot ROM version". I believe the latest firmware for the iMac DV is 4.17
     
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May 22, 2001, 07:23 PM
 
Very strange. It seems highly unlikely that three different chips with different specs would be incompatible with the firmware update. It also seems highly unlikely that three different chips would be inherently defective.

You've probably already considered this, but make sure that you seat the new RAM completely when you install it (it's conceivable that your original RAM seats more easily than the new RAM). A long shot, but worth double-checking. Good luck.
     
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May 22, 2001, 11:50 PM
 
I'm pretty sure I'm installing it right but I will check it though.
I looked at the Firmware I have and it's neither of the ones listed that are supposed to be problematic.
It says my boot rom is 1.2f2. I don't know what that means. Any thoughts????????????
"The sleeper must awaken"

15" Al Powerbook G4 1.25 Ghz
iBook 800
G4 Flat Panel iMac 700
Airport
10 gig 2nd Gen iPod
     
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May 23, 2001, 07:56 AM
 
The firmware version 1.2f2 is not the latest. I don't know if it will solve your RAM issue but if you are using OS X it may be wise to update.If you decide to update the firmware be sure to follow the "read me" instructions carefully.You can get the update here. http://asu.info.apple.com/swupdates.nsf/artnum/n12081
     
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May 24, 2001, 02:00 PM
 
If I do update the firmware will it help do you thik? Could it make matters worse? I am running OSX and 9.1 on a single partition, was I supposed to update the firmware when I loaded OSX?
"The sleeper must awaken"

15" Al Powerbook G4 1.25 Ghz
iBook 800
G4 Flat Panel iMac 700
Airport
10 gig 2nd Gen iPod
     
   
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