[ibook_steve]

As usual, Logitech tech support has been completely useless (they'll email back like once every 24 hours, making troubleshooting useless).

I have the original MX Laser mouse that until this week worked perfectly fine with LCC (Logitech control center). I have an MBP with 10.5.1. I happened to go into the Device Manager for this mouse, wanting to add Parallels Desktop as an app for separate mouse settings. When doing this, I noticed that, for some reason, "Vertical Scrolling" on the mouse wheel had parentheses around it: "(Vertical Scrolling)". I had no idea what this meant, so I reselected "Vertical Scrolling" from the list of actions for the mouse wheel to get rid of the parentheses.

Big mistake. Now, my mouse scrolling is ungodly slow no matter what the speed is set to, as if it's not even seeing the driver. I've tried the mouse on another computer. No problems. I've tried the mouse in my Guest account. No problems. Just my main account. I've uninstalled LCC so the mouse again uses the OS X driver. No problem. When I reinstall LCC, the slow scrolling is back. Something is "stuck", and I think it must be software related, some settings file or something. Even with a completely different mouse (I also have an MX Revolution) I have no problems.

Argh. Why is it that Logitech can make such great products and then have such lousy support?

Any ideas?

Steve

[ibook_steve]

OK, this is really weird. I forgot to mention that there were parentheses around the "cruise" action as well. The mouse has buttons just above and below the scroll wheel. When you click and hold these buttons, you "cruise" (scroll) through the active window at a gradually accelerated rate. In any case, I also "fixed" the cruise actions, and cruise has been a decent replacement while I figure out my mouse wheel problem.

Just now, I was experimenting with switching to the guest account and back, and I got my fast wheel vertical scroll back! However, now the cruise buttons didn't work! They behaved just like normal clicks! Playing around a bit more returned me to my original problem: cruise works and scroll doesn't. Something is very weird here.

Steve

[silver]

Same mouse same problem, for me I just set the scroll speed to fast in the LCC configure panel. After setting to fast scroll speeds are back, don't know why it was changed in the first place though.

I know, tell me about it Logitech makes some of the best looking and functioning mouses around, but can't even get the companion software working right- remember when they were using Ape in there software.

I forgot to mention that this all happened after I installed LCC 2.4 a few weeks ago.


Cheers

[ibook_steve]

OK, more experimentation. I set up separate settings for Safari in my main user account, and the scroll works fine...in Safari. This implicates the "Global Settings" that LCC uses. The Help for LCC mentions a "Restore Defaults" button, but this is nowhere to be found in LCC. Anybody know how to restore the default mouse settings in LCC?

Thanks,
Steve

[ibook_steve]

Does anybody have any other thoughts on this?

Steve

[seanc]

Surely there is a preference file for the LCC in ~/Library/Preferences. Try trashing the applicable .plist and re-create your settings again to see if that fixes the problem.

[ibook_steve]

Already tried that. No good.

Steve