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New external HDD.... is this defect acceptable ?
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Addicted to MacNN
Join Date: Apr 2000
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So i picked up a new 1TB WD HDD "Mac Edition", specifically cause i like the look of the case and the color of the light.
So within 3-4 days i noticed this scratch/mark on the case, and needless to say, my OCD flared up. So far the drive's performance has been great(25-29MB/s, which is the best i've seen from a USB 2.0 dirve), but this mark is annoying me.
Knowing how unpredictable the quality of external drives can me, should i try and get it exchanged or just stick with it ?
Cheers
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Clinically Insane
Join Date: Nov 1999
Location: Where Airbus babies hatch
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I couldn't decide - it may be an issue for you.
Me, I tend to *use* my drives extensively, and anything that's not screwed into the 19" rack gets banged about. I really wouldn't care.
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Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
Status:
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As long as it doesn't affect performance, I think you should look past this scratch.
You'll get a scratch sooner or later anyways...
-t
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Baninated
Join Date: Mar 2008
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If you don't like the scratch then why did you mishandle it, thus leading to this scratch?
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Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
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Originally Posted by lexapro 
If you don't like the scratch then why did you mishandle it, thus leading to this scratch?
-t
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Moderator  Join Date: Apr 2005
Location: Cambridge, UK
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Any defect that affects the actual hard drives function is unacceptable.
Cosmetic defects on the casing of external hard drives are perfectly fine IMO.
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Addicted to MacNN
Join Date: Apr 2000
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Originally Posted by lexapro
If you don't like the scratch then why did you mishandle it, thus leading to this scratch?
There wasnt a scratch for me not to like while i was mishandling it  
but in all seriousness.... i didn't mishandle it. it came straight out of the packaging and plugged into the computer. thats it.
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Mac Elite
Join Date: Mar 2003
Location: Virginia
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Originally Posted by Hawkeye_a
There wasnt a scratch for me not to like while i was mishandling it
but in all seriousness.... i didn't mishandle it. it came straight out of the packaging and plugged into the computer. thats it.
I'd bet that since you bought this enclosure due to it's aesthetics you looked it over when you received it and liked what you saw. I doubt you received it like that and failed to notice it.
if you did scratch it you should keep it and take your lump...if you really did receive it I think you should return it. Was the shipping box it came it damaged? How about the packaging within the shipping box? I'd return it...unless I damaged it myself 
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Addicted to MacNN
Join Date: Apr 2000
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The packaging is completely intact, no sign of mishandling. if anything, the only metallic things i have around the unit are USB cable-ports and the MacBook. It looks like a manufacturing error more than something i might have done though.
Cheers
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Mac Elite
Join Date: Mar 2003
Location: Virginia
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Originally Posted by Hawkeye_a
The packaging is completely intact, no sign of mishandling. if anything, the only metallic things i have around the unit are USB cable-ports and the MacBook. It looks like a manufacturing error more than something i might have done though.
Cheers
Then I'd try to exchange it...
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