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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Installing Canon MP210 driver results in kernel panic on reboot!

Installing Canon MP210 driver results in kernel panic on reboot!
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Jun 24, 2009, 06:34 PM
 
I installed the Canon MP210 printer driver and scanner driver (freshly downloaded from Canon's website) onto my G4 Powerbook (running 10.5). After the software/driver installed it said that I needed to restart my computer. During the restart I get kernel panics that say the typical "you need to restart your computer...." etc. This happens on every reboot (with the printer unplugged as well). I am able to reboot into safe mode (holding shift), but am unable to figure out how to remove the Canon software. I have tried running the install programs again, and they do not provide an uninstaller. Any ideas?
     
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Jun 24, 2009, 06:47 PM
 
edit: I guess I should also point out that the Canon support site says to simply remove the printer from the Print & Fax control panel and then remove a bunch of files in /Library -- I have followed those instructions and still receive the kernel panic.
     
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Jun 25, 2009, 02:33 AM
 
Does it use a standard install pkg? If so, launch the package in Installer. Go to the menu File -> Show Files. This will open up a window showing all the locations/files that are installed.

Also, you can reboot holding down command-v to enter verbose mode. This will show you how far the boot process got before panicking. You can sometimes find the text from the previous boot-panic by looking in /Library/Logs/panic.log
     
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Jun 27, 2009, 03:21 AM
 
Originally Posted by reader50 View Post
Does it use a standard install pkg? If so, launch the package in Installer. Go to the menu File -> Show Files. This will open up a window showing all the locations/files that are installed.

Also, you can reboot holding down command-v to enter verbose mode. This will show you how far the boot process got before panicking. You can sometimes find the text from the previous boot-panic by looking in /Library/Logs/panic.log
Thanks! Verbose mode let me see that iScroll2 was causing the problem -- very strange, it had served me well for years, maybe an update screwed something up. I removed iScroll and it works great now.
     
   
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