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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Color laser printer (HP) trouble

Color laser printer (HP) trouble
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Mac Elite
Join Date: Oct 2000
Location: Middle of Germany
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Mar 14, 2017, 08:16 AM
 
Hey,

we use a HP color laser jet 200 m251nw. It's nice, and 4 years old. We had some problems with it that we solved through changing the toner (some part of it had come out of the box, the actual toner box I mean, so the toner was damaged, apparently).

However, the printer still has some troubles, it sometimes prints red lines on the pages. Any way to change that? Still a toner problem? I updated the firmware and drivers etc., and the problem is new, but somehow...

Greetings,
PeterParker
Think a new age is coming.
     
Moderator
Join Date: Aug 2001
Location: North Muncietucky
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Mar 14, 2017, 09:05 AM
 
Have you run the HP Printer Utility and run the cleaning process?
     
Mac Elite
Join Date: Oct 2000
Location: Middle of Germany
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Mar 14, 2017, 09:32 AM
 
Right, we tried, but we can try again...
Think a new age is coming.
     
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
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Mar 15, 2017, 01:33 PM
 
if the cleaning utility won't do it, you may have to open it up and use a qtip with rubbing alcohol to try to clean the rollers, etc. I did this with my canon.

also be wary of some 3rd party ink replacements.
     
   
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