[Meadowfield]

http://www.psionusa.com suggests that they offer a new PDA called Revo/Revo Plus with an on board keyboard. They are not offered through any retailer domestically that I can tell and I am wondering if anyone has had experience with direct sales with Psion USA - or this model in particular. Of immediate concern is the fact that they do not appear to offer a money back refund/return policy.

Thanks,

Paul

I have personally bought and returned a Psion revo (I then bought the revo Plus) from the www.psionusa.com website. Their return service was fine, I had no problems with it. I just emailed them (there is a contacts button on the page) and they gave me a return number to put on the box. After I mailed it to them it took about a week to get the money back.

I have seen the revo for sale at CompUSA, if you were still uncomfortable with their online store.

*NOTE: I think there is a 30 day return policy.

I cannot recommend Psion's online store. I ordered a modem from them, and they charged my credit card but did not ship it until almost a week later. I tried to ask them why, but I only found that their store's "Support" section was just a broken link.
When they ultimately did ship it, they apparently upgraded it to overnight shipping for free. I guess this was to try to make up for the other errors, but I don't know because I couldn't contact them.