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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Palm Vx Problem

Palm Vx Problem
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Join Date: Jan 2000
Location: WIU
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Sep 21, 2000, 12:25 PM
 
When my friend turns on his Plam Vx he gets the folowing error: DataMgr.c, line: 8589, Index out of range. He is curious how this can be resolved, and how this happened.
     
jimmyzpda
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Sep 22, 2000, 02:32 PM
 
I see the same error... thought it is related to my omnsky modem... because when things go haywire with that I get the error.... pretty much have to re-install everything.
     
Try this
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Sep 22, 2000, 07:53 PM
 
If you have the OmniSky modem, try this:

In the OSSupport folder on your CD there is an uninstaller.prc. [while in this folder note the name of the installer, if it is 5-11 and you are running Palm OS 3.5, you should call OmniSky support for an update] Sync this to your handheld. After this you will have a program on your handheld called UninstPro. Run this. This is supposed to uninstall all of your OmniSky software. Now, you need to reinstall.

I hope this works.
     
none
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Sep 25, 2000, 07:51 AM
 
i get this roblem without the omnisky modem but i have a regular 3com modem
     
jennifer
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Feb 16, 2001, 06:44 AM
 
This is not really a reply, but I get the same error message on my Palm IIIxe when using my cell phone as a modem. I receive the error when I try downloading/sending email, and it goes into a reset loop that I can't get out of. What is the solution? Thanks

cellolang@yahoo.com
     
ChrisC
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Feb 22, 2001, 09:38 AM
 
Did you ever find a way to get this resolved? I'm having the smae problem after I hit the reset.

Thanks.
Chris
chris@ccayetano.com


Originally posted by jennifer:
This is not really a reply, but I get the same error message on my Palm IIIxe when using my cell phone as a modem. I receive the error when I try downloading/sending email, and it goes into a reset loop that I can't get out of. What is the solution? Thanks

cellolang@yahoo.com
     
peyton
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Mar 23, 2001, 03:32 PM
 
I wish I could offer help, but I'm having the same problem.
I've noticed that a "soft reset" works to get out of the reset loop, but then the network library is unavailable. At least that postpones a hard-reset.
I've tried several things, including deleting the web clipping libararies during a soft reset, and clearing the "open" bit on all of the relevant applications... nothing has worked so far.
Is there some way to examine what the palm is doing on boot? If we could figure this out, it would help a lot in narrowing down the offending code.
-peyton
     
RDJL27  (op)
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Mar 23, 2001, 06:56 PM
 
Considering the age of this post, I never thought I would have to respond... But now I am. HIs solution was to restart 15 times, the problem hasn't come back yet... Ah the wonders of PDAs.... Not a single problem with my Newton yet .
     
mike t.
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May 27, 2001, 02:47 AM
 
I've had to reinstall twice due to this problem and I wasn't about to do the whole reinstallation process again. Try deleting your Palm AIM. That fixed my problem pretty quick.
     
   
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