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You are here: MacNN Forums > Our Archives > General Archives > Digital Video & Audio Archives > Quicktime movies will nt open

 
Quicktime movies will nt open
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bobjay
Guest
Status:
Nov 1, 2000, 09:45 PM
 
When I try to open QT movie files(wav) I get an error message that says that it will not open because the sound info is in a damaged or bad condition. Can anyone please help? 350 imac blueberry, 9.04, QT basic
     
GetStu
Guest
Status:
Nov 4, 2000, 04:44 PM
 
Download a program called "SoundApp PPC" from versiontraker.com. Try drop & drag any Sound files you have troubles with. It's solved all my Quicktime Glitches.

GoodLuck-Stu
     
Senior User
Join Date: Dec 1999
Location: Bar Harbor
Status: Offline
Nov 6, 2000, 02:11 PM
 
You might try a full install of QuickTime, or a reinstall if that does not work.

Open the QuickTime Updater and click "Custom" when it tells you all of your software is up-to-date. Make sure all of the components are checked and click install. Alternatively, you can download the full installer, and perform a custom full install over your existing partial install (you may need the full installer anyway, see below).

If that does not work, download the full installer and first run a custom removal and remove all of the QuickTime components (you will then be prompted to restart, you can restart w/o extensions to save a bit of time). Then run the installer again and perform a custom full install.

I have never installed anything but a full blown QuickTime, so I have not run into this issue with ".wav" files. They should just open up and play in the QuickTime player.

It should also be noted that the ".wav" file is not a file format, but a container file (like a QuickTime file). It can contain all sorts of audio data (i.e. aiff, etc). You may simply have a ".wav" file using a codec that QuickTime does not understand (although you should get a message to that effect, and not a bad file message). You can check the file's codec in the info panel when the file is opened in the QuickTime player application.

[I suppose I should have included the link to the full installer.]

------------------
I'm cookoo for Cocoa Apps!

[This message has been edited by jcarr (edited 11-06-2000).]
I'm cookoo for Cocoa Apps!
     
 
   
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