I've run into a problem setting up printers in OS 9 (HP and Lexmark printers). I've been told that I'm supposed to use the Chooser to set up new printers; I tried that, using Appletalk and AppleWriter 8 driver. But the new printers never work. When I try to print from any app, the job is spooled, but then it never goes to the printer, there's an error (I forget what it says).
However, when I use the Desktop Printer Utility to set up the printers (using AppleWrite 8, Appletalk), they work great. The problem with this is that the users want to be able to use the Chooser to select the printer before printing in their apps (mostly Xpress, some Illustrator).
When I contacted an Apple support person at a local computer store, he told me that I'm not supposed to use the DPU, that I should use the Chooser.
Can anyone here offer me advice on what I might be doing wrong?