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Problem with missing extension...
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Mac Elite
Join Date: May 2000
Location: Where my body is
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Jan 19, 2002, 11:38 AM
We have a Pro-Tools system running on a G4 733. I had to do a few installations to make it compatible with our Windows network (Like installing «Dave 2.5» and all). What do you want ? At least, I got them to buy a Mac. (1 down, 257 to go)
Anyway, since then, I get this weird message on startup that the system can't find the USB Drivers for the Apple Pro Keyboard. The dialog window ask me if I want to look on the Internet to get the driver. Eventually it never finds it. Even if I get this message, the keyboard works flawlessly.
In hope of getting rid of this message, I updated the OS from 9.1 to 9.2.1 then to 9.2.2 and I still get the missing driver message.

Any clue?

Thank you,
Dany Lefebvre
A Mac Man stuck in a PC Wasteland
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Jan 19, 2002, 12:37 PM
The extensions mgr. should show a sort-of generic "USB Device Extension." Look to see if that's enabled, or disabled. If you can't find it at all, I can copy it to my iDisk for you.


When a true genius appears in the world you may know him by this sign, that the dunces are all in confederacy against him. -- Jonathan Swift.
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Join Date: Dec 1999
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Jan 19, 2002, 06:54 PM
Dany - Also, make certain that the "HID Library" extension is enable in your Extensions Manager.

<font color = blue>Tom</font>
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Jan 20, 2002, 11:00 AM

I copied the «USB Device Extension» and the «HID Library» from my system at home to put in the ProTools at work tomorrow.
I asssume it will work. I'm just happy it's not a problem with a NT system because beside reinstalling everything it would probably take a few weeks to figure it out.

Thanks again.
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