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Mac won't boot
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Join Date: May 2000
Location: ON, Canada
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Feb 9, 2002, 11:09 AM
Just got a call from a photographer friend hoping I could help him get his Mac started, he's on location and I'm out of solutions to try:

He has two hard drive partitions on a G4 350mhz. HD4 and HD6 let's say.

On HD 4 is all the software(OS 9.1), extensions and so on for running Kodak's Event Imaging software and Photoshop plugin acquire modules. In there is also an extension for the USB card reader.

The system has been working fine for months.

So HD4 is his working system partition, but it won't boot past the OS 9 greeting splash screen, not one extension icon gets to show up before the system hangs, but the mouse is still there and it can be moved. We've tried:

-holding down shift to turn off extensions, same deal, hangs after the screen shows up showing extensions are off.
-zapping the pram to get the Mac to boot from the other partition, that works.
-once booted off of other partition (also has 9.1 as system folder) we rebuilt the desktops of all HDs and disk first aided all of them. No problems to report.

We tried copying all the related (kodak, dcs, microtek card reader only) extensions and Application Support from the non booting partition to the other one (HD4 to HD6) and try to use HD6 as the working system drive but we keep missing something because the photoshop plugins won't load, 'camera error, please restart'. I invited him to either reinstall 9.1 on the bad HD or the camera/event software on the good HD, but he doesn't have any CDs on him, on location you see, yes very silly of him to not bring that stuff.

So what is the startup process for OS 9.1? The welcoming splash shows up and something happens right before extensions begin loading that makes it hang. What component of the system is loaded just before extensions?

Macbook (white glossy) 2.16GHz | 4GB RAM | 7200RPM HD | 10.5.x
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Join Date: Mar 2000
Location: A mile high, Denver, Colorado, USA
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Feb 12, 2002, 03:53 PM
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