when I try to shut down or restart I get a window message that one of the open processes has refused to shut down properly and to use command-q. The only thing open is the finder. macsbug shows norton filesaver as open but exiting to shell doesn't help. I have just upgraded to Virex 6 on a 6500/225 with 96m ram and run norton utilities and techtool. they are not finding any problems. I tried to run a test with conflict catcher but that froze the system on startup. Also, when I tried to print something, my chooser had lost its settings. Any ideas?