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Remote Access- weird problem
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Mac Enthusiast
Join Date: Dec 1999
Location: New Zealand
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May 18, 2000, 09:21 AM
 
Let's make this simple:

I have 2 macs. Both have identical log-in details to the ISP-same tel. number, same login ID, same password etc etc.

One of them logs in fine.
The other always fails authentication, despite the other one not being logged in at the same time, and despite starting afresh with new Remote Access prefs. etc.

Can someone shed some light on this?
     
Junior Member
Join Date: Jan 2000
Location: Ontario, Canada
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May 18, 2000, 12:57 PM
 
Does the Remote access window say "authentication failed", waits for a bit and returns a modem error?
Intel iMac 1.8
Logitech Mx 7000
Firewave
Logitech z-5300 5.1
     
baxter
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May 18, 2000, 01:09 PM
 
I noticed this problem when I upgraded from a G3 Powerbook (MacOS 8.51) to a G4 (MacOS 9.04). Using the internal modem to connect on the G4 results in the "authentication failed" error for the same ISP. Changing the modem from V.90 to V.34 didn't resolve the problem. What can be done?
     
BigMark  (op)
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Join Date: Dec 1999
Location: New Zealand
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May 18, 2000, 01:11 PM
 
Nope. Afraid not.
     
Professional Poster
Join Date: Mar 1999
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May 18, 2000, 01:28 PM
 
has anybody tried trashing the TCP/IP pref's and the MacTCP DNR file? or similar actions?
     
baxter
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May 18, 2000, 08:41 PM
 
I finally solved my problem by exporting the configuration file from the powerbook and then importing it into the G4. From all appearances, they are identical (same options checked), but the configuration now authenticates on the G4. I don't know why it works now; as they say, "It's a mystery..."
     
Professional Poster
Join Date: Mar 1999
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May 18, 2000, 08:48 PM
 
baxter, which configuration file do you mean?

TCP/IP or Internet Preferences or what?
     
Blobby
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May 18, 2000, 10:00 PM
 
I thought the authenication info was stored in Internet Prefs so I'm curious to know which file too.
     
baxter
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May 19, 2000, 05:47 PM
 
I exported the configuration from the Apple Remote Access control panel (configurations panel). I had the "Save password" option checked, so it exported everything (I'm assuming).
     
   
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