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Chooser
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Join Date: Oct 1999
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Mar 9, 2000, 01:47 AM
 
posted 03-09-2000 01:49 AM            
------------------------------------------------------------------------
iMac Rev. A (all necessary updates)
96 Meg Ram
Mac OS 8.6
Internet Explorer 4.5
Outlook Express 5
Epson Printer 740
For some reason I can't select a printer port in my chooser. I only have the 740 in the chooser. Everything is connected properly. I know the printer is operating properly because I ran tests on it unconnected to the computer. Then I did the following:

1) I trashed every preference that I felt was remotely connected to my problem. e.g. Epson prefs; printer prefs; finder prefs; and appletalk prefs (which I never use anyway). That effected no change.

2) Rebuilt the desktop and zapped the pram. No effect.

3) Used Disk First Aid, Tech Tool 1.1.9, and Tech Tool Deluxe from AppleCare. Everything checked out O.K. Any ideas, anyone?
     
Professional Poster
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Mar 9, 2000, 02:11 AM
 
turn off AppleTalk, and/or reassign its port

and maybe switch background printing on/off
     
Barney  (op)
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Mar 9, 2000, 03:04 AM
 
Thanks, wlonh, but I had done all that. That was part of all the other things I did.
     
Mac Elite
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Mar 9, 2000, 03:18 AM
 
Try removing all Epson Print Class files and restarting.
     
Barney  (op)
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Mar 9, 2000, 05:16 AM
 
Adam! THAT WORKED! Can you explain why? My forehead is humbly touching cyberground before you. Thank you, thank you. What I did at first is what you recommended. I removed the Epson Print Class Extensions, restarted and tested it, and I had my printer port selected and I printed. Then I reinserted them and again no printer port. This time instead of removing them I disabled them. Worked fine again. Do you think I should actually trash them? Or is it ok to just leave them disabled? Thanks, again. Barney

[This message has been edited by Barney (edited 03-09-2000).]
     
Mac Elite
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Mar 9, 2000, 06:21 AM
 
Apple has included built in drivers for USB printers for quite some time. (All you need is an icon in the Chooser.) The Epson drivers are problematic. You can safely trash the files.

This also applies to Iomega's USB Zip drivers and Imation's USB SuperDisk drivers.
     
Barney  (op)
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Mar 9, 2000, 12:33 PM
 
Adam, I disabled the Imation Superdisk drivers, and tried using the unit. It didn't work. I did the disable, restart, and re-enable, restart, two more times. Everytime my Superdisk drivers were disabled, the unit would not operate.
     
Mac Elite
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Mar 9, 2000, 01:40 PM
 
Do you have Apple's USB Mass Storage drivers in your Extensions folder?
     
Barney  (op)
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Mar 9, 2000, 02:47 PM
 
No, I don't have USB Mass Storage drivers. Are they something I should have or should not have?
     
Mac Elite
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Mar 9, 2000, 08:26 PM
 
They should be there. You can download the latest version at:

http://asu.info.apple.com/swupdates.nsf/artnum/n11418
     
Barney  (op)
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Mar 9, 2000, 10:15 PM
 
Well, Adam, you did it again. I downloaded USB Mass Storage, installed it, removed all the USB Driver extensions you referred to, and everything I have plugged into the USB ports is working great.
     
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Mar 12, 2000, 02:10 AM
 
Adam Silver Thanks!!!
Barney told me to come see this
thread,And boy am I glad.Now everything
is working great!
Bill
Thanks again!
     
   
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