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You are here: MacNN Forums > Enthusiast Zone > Classic Macs and Mac OS > Software Update not connecting

Software Update not connecting
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Oct 24, 2000, 11:48 AM
I've never had any problems with software update until I reformatted my hard drive, and did a complete clean install. I installed from my system disk (8.6), upgraded to 9.0, and then upgraded to 9.1 one after another. I then copied a few preferences, such as TCP/IP, Remote Access, Modem, and Internet, from my backup, and any other updater programs that I happened to save.

My connection to the internet works well (ie remote access, web browser, email, etc.), but when I try to use Software Update, it starts up and starts the looking for update proccess, and then after about a minute or two, it tells me that it can't find a connection to the internet, and to reconfigure my connection. I updated to the new version of software update, but I still had no luck. I've tried everything from trashing all internet preferences, and starting from scratch, to trashing software update prefrences, to adding software update preferences from backup....Nothing Works, and I know that I don't have every update that's out there!!!!

Any suggestions?
Mac Enthusiast
Join Date: Jul 2000
Location: Kitchener ON Canada
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Reply With Quote
Oct 24, 2000, 01:17 PM
There have been many posts here and elsewhere about SU problems -
it's a nice concept, but the execution is full of bugs.

Many of us prefer to find our own updates and download manually.

However, the following may be of help/interest:

Today's Tip: Stayin' Alive - Macworld 25 Sept 00

Tip level: Intermediate

If you have an "always on" Internet connection that requires a "keep
alive" application -- such connections might include cable and
Virtual Private Networks (VPN) -- to maintain a connection to the
Internet, you'll be interested in this workaround.

When Apple's Software Update control panel does its job it quits
running applications -- including these "keep alive" programs. When
the "keep alive" application dies, so too does the Internet
connection and Software Update can't complete its mission. The
workaround is to open the Software Update control panel and click the
Update Now button to receive a list of files that need to be updated.
Once you have that list, quit Software Update and venture out to
Apple's Software Update site (www.apple.com/swupdates) and manually
download the files you desire.

Reply With Quote
Oct 24, 2000, 02:27 PM
The problem is, that I don't even get to the list part! I also don 't have the stay alive set up!

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