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You are here: MacNN Forums > Enthusiast Zone > Classic Macs and Mac OS > Uh-oh...filcker,flicker, compress...

Uh-oh...filcker,flicker, compress...
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ianm
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Nov 25, 1999, 08:36 PM
 
My screen on my iMac DV SE went: flicker, shake, shake, JERK COMPRESS!

And is compressed into a screen 1/2 the width of my monitor and full height, and its centered, it will ge between this and normal rez a few times per hour.

WTF is this???
Bad hardware or software?
thanks,ian
     
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Join Date: Mar 1999
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Nov 26, 1999, 11:15 AM
 
i'd say it's hardware... time to visit the Service Center...
     
ianm
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Nov 27, 1999, 12:38 AM
 
Doh...
I got this one directly from Apple, so I guess either its back to them or possibly CompUSA...might as well go ahead and upgrade to 512mb while I'm at it. :|

What can I say, even though this is a big problem (really puts the kinks in rendering..), I've had a lot less (only one) problems with this computer than my HP (had to replace all boards) in the same amount of time from date of purchase...

Thanks,
ian
     
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Join Date: Oct 1999
Location: Zurich, Switzerland
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Nov 27, 1999, 10:18 PM
 
Actually, the process is this: call Apple at the tech support number they give you on the Support sheet. Do whatever they say, and then, when they determine it's a hardware problem, they'll give you a case number, and phone numbers for local Apple dealers, any of which can repair it for you under warranty. If none inconveniently located, get them to do an on-site repair. They will do that if you are pushy.

DO NOT take it to CompUSA. They typically don't have Mac technicians on-site, so they'll end up sending it elsewhere to be fixed. It should work, but will take MUCH too long...

You definitely should not have to send it back to Apple.

tooki
     
ianm
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Nov 28, 1999, 12:22 AM
 
Thanks tooki, this is my first mac (of many hopefully), and I have no idea how to go about such things, and so appreciate all info.

I'll call Apple then, and see what they say.

thanks,
ian
     
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Join Date: Oct 1999
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Nov 30, 1999, 06:26 PM
 
Actually, I just began working for an Apple Authorized Dealer, and so I'll be getting familiar with the *exact* repair processes fairly soon. But anyway, what I described is what *I* did to get my Blue and White fixed, and is the basic method.

good luck, and post here again if you have trouble getting promp servicing


tooki
     
   
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