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SOftware Update won't run
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heart93
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Dec 23, 2000, 08:29 PM
 
Whenever I try to run the Software Update (1.2) on my iBook or All-In-One, I get the message "Software Update is not able to run." Everything is turned on in the Extension Manager & I am already connected to the internet. Any ideas?

TIA
heart93
     
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Join Date: Mar 2000
Location: A mile high, Denver, Colorado, USA
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Dec 23, 2000, 09:07 PM
 
Delete the Software Update Pref file, the Software Update Logs file, and the Updatable Items file...restart and rebuild desktop.
Who are the Brain Police?
     
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Join Date: Sep 2000
Location: Orange County, Ca
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Dec 24, 2000, 03:31 AM
 
There is an extension called "HTMLRenderingLib" that Software Update uses, make sure that it's enabled for Software Update to run.
     
heart93
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Dec 24, 2000, 02:04 PM
 
I deleted the prefs, rebuilt the desktop, and checked to make sure the HTML extension is on. Still no luck.
Any other suggestions?
Merry Christmas!
heart93
     
Professional Poster
Join Date: Oct 1999
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Dec 25, 2000, 05:25 PM
 
A G4 of mine has this problem as well. When I boot with the OS 9 All extension set it works fine, but when I boot with the standard extension set it does not. Some sort of conflict some where... I haven't bothered to locate it yet, however.

Try booting up with the OS 9 All set and see if that gets it to work.
     
darkstranger
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Dec 25, 2000, 10:39 PM
 
You need to enable all of the security extensions for the SU to function.

------------------
The only constant is change
     
Mac Elite
Join Date: Apr 2000
Location: Denville, NJ.
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Dec 25, 2000, 11:45 PM
 
Try allocating more RAM to the Software Update Control Panel. Just like with applications, one mouse click and choose "get info" from the file menu. Select "memory" and up the minimum and recommended amounts to 10 or 15 MB.

------------------
-bo47

"There is no spoon."
iDisk: rseijas
Homepage: homepage.mac.com/rseijas
     
Grizzled Veteran
Join Date: Sep 1999
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Dec 26, 2000, 12:07 PM
 
The Security extensions need to be enabled for SU to work. Also check to make sure you give the appe and the Installer Engine have been allocated extra memory.
     
heart93
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Dec 27, 2000, 07:02 PM
 
I rebooted with all of the base extensions on & it ran just fine. Since I did have the security extensions off, I will assume that was indeed the problem. Thanks to those who helped out.

BTW - in case you were wondering, all of my software is up to date ;-)

heart93
     
   
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