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You are here: MacNN Forums > Enthusiast Zone > Classic Macs and Mac OS > Internet cntrl panel + OS Help probs

Internet cntrl panel + OS Help probs
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Mac Elite
Join Date: Mar 2000
Location: UK
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Jul 30, 2000, 11:47 AM
I am trying to add another ISP account to my mac's intenet settings (using the Internet control panel) but I cannot as when I come to create a new set the control panel quits with a type 3 error, also because I have had this problem for a while & I actualy have about four accounts in the internet control panel, but only one with any info in (the one I use obviously) because the control panel always crashes after I have created or duplicated an account, also If I try to change or delete any of these accounts the internet control panel crashes, after giving me a error message which says that "another program has changed your settings" this really annoying & I need to sort it out, this problem still occours if I run a base or full (Mac OS) extension set.
+ if I clik on the help icon in a control panel or app the help viewer program opens but does not display any info (no window) also if I open the Mac OS help app & enter a word or phrase to do a search on I get an error message that say's there is not enough memory available to perfrom the serch, but If I use the URL links in Mac OS help they do work, I have incresed th memory availble to the app & I have 192MB of phisycal ram so what's the prob?!
+ I started having these probs when I upgraded to OS 9.0.
Professional Poster
Join Date: Mar 1999
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Jul 30, 2000, 12:39 PM
delete the Internet pref's file.

always start troubleshooting by deleting the pref's file of the offender.
roders  (op)
Mac Elite
Join Date: Mar 2000
Location: UK
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Jul 30, 2000, 02:01 PM
I've just done this as I've been having probs with IE5 as well & know eveything seems fine;
Thanx anway.
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