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Software Update - disconnects Verizon DSL
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Fresh-Faced Recruit
Join Date: Sep 2000
Location: Va
Status: Offline
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Jan 5, 2002, 10:26 AM
When I try to use 'software update' on my dual 8/OS 9.2.2 Mac, to download and install any new updates, a message comes up which warms that Software Update will
quit all open applications and restarted the computer, etc.....
The problem is that my connection to the Internet is via Verizon DSL, which Software Update sees as an application.
So it shuts it down, which disconnects the computer from the internet, which of course stops the download.

Now I can usually go to the Apple page, and download from there, but...

1). Its a nuisance,

2). My reading of the instructions for installing FCPro 3 require that some updates be done on line, so - theoretically - I could have trouble.

Is there any easy fix?

I'm told that if I get a router (Xrouter Pro was suggested), and that this would somehow keep the computer online, though how it would stop Software Update from recognizing Verizon DSL as an app is less than clear to me.

What do y'all suggest?


Senior User
Join Date: Mar 2000
Location: A mile high, Denver, Colorado, USA
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Jan 5, 2002, 05:57 PM
This seems to be a common problem with DSL. I have the same trouble and have not come up with any solution other than to use Software Update only as a notification tool. Once I learn of an update through Software Update, I download the installer from Apple, http://www.info.apple.com/support/downloads.html Version Tracker, http://www.versiontracker.com/macos/index.shtml, or MacFixit, http://www.macfixit.com/. Usually I have to wait until the next day for the update to show up, but it enables me to save the installer as well as get a clean install. Hope this helps.

[ 01-05-2002: Message edited by: Fredo ]

[ 01-05-2002: Message edited by: Fredo ]
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Mac Elite
Join Date: Mar 2001
Status: Offline
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Jan 6, 2002, 12:09 PM
I don't use DSL so I may be wrong.

Does your software Log you into the network? If so then a router might help. My router (a linksys broadband 4 port) has a place where you put in your name and passoword for the network. *IT* logs in so the network thinks you're always logged in.

I think this may also be called "PPPOE".

If your setup is like I think it is then you may be able to go that route (no pun intended).

Like I said - I don't use DSL so....

Here's a screen-grab of that part of my setup screen on my router if it helps...

(sorry for the windows XP 6.0 browser modifying the way the form fields look)
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