Obscure problem? Maybe. But absolutely essential to folks like me who create Red Book CD audio masters for commercial duplication. I'm trying to find others who have experienced the same problem, to build a fire under Apple's engineering group to come up with a firmware fix for this. If you have the same problem and feel like helping, please call Apple tech support to register the issue, and while you are at it reference my case number, 1682-2252. That way, we might all get support sooner.
Here is the deal:
My 867 DP came with a Philips CDD5101 Combo drive. When burning CD audio disks in Disk-at-Once mode, track indexes beyond track 8 become unreadable to standard CD players. All the audio is there - playing the CD all the way through works - but try to go directly to track 9 or higher and the CD will search for it in vain and then give up.
* This is not an issue with the individual Combo drive I have. Apple has replaced the original Combo (firmware A3.5) with another Philips CDD5101 (firmware A4.2) but the problem has not changed.
* This is not an issue with Roxio Toast, since it can burn DAO disks just fine on my old Yamaha CDRW4260 (external SCSI). A generic internal EIDE 48x CD burner I picked up at Office Max also works under Roxio Toast (OS X Finder CD burning feature does not support it). There is also no difference in running Toast under OS 9 or OS X. Normally, I run OS X 10.2.3 and Toast Titanium 5.2.
(Comparing iTunes' CD burning with Roxio's is not a valid test becuase iTunes always burns Track-at-Once, not Disk-at-Once. As it happens, Track-at-Once does not produce the indexing errors. But Track-at-Once disks cannot be used as masters for commercial CD duplication, so they are no good to me.)
* This is not an issue with my audio CD player. I have tried several others at the local Best Buy - all exhibit the same problem. Note that any player that can read DVDs (like DVD players, DVD-ROM drives, and Combo drives) can read the track indexes without problems. Only standard CD audio players fail to do so.
* This is not a problem with the CD-R media. I have tried Imation 16x and Memorex 48x and burned each at 4x and 16x. There is no difference - all have index errors.
Please chime in!
Thank you!
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