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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > AppleCare Technician Training

AppleCare Technician Training
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Fresh-Faced Recruit
Join Date: Dec 2001
Status: Offline
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Feb 25, 2003, 04:04 PM
 
I might be able to get a job supporting Mac's but need to have an AppleCare Service Certification.

does anyone know of any practice tests that I can take online?

is this AppleCare Technician Training software any good?
http://www.apple.com/support/products/techtrain.html
for $300.00 it should come with cheat sheets

Anyone take both the desktop and laptop tests within the past month or so???
How are is it, whats on it???? Is it questions that you have to fig out, or is it more mem questions like how many pins does a PCI card have???

any info you can give would be great
dino
     
Professional Poster
Join Date: Jun 2000
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Feb 26, 2003, 10:46 AM
 
I'm considering doing this as well. The big sucky thing is that it comes on a CD, no printed stuff. I hate reading stuff off a screen. From previous threads on this subject, it feels like you don't really figure anything out, you just remember what it says to do.

Brad
     
   
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