[rhino_g3]

A few months ago my PowerMac's internal modem was giving me trouble. I am pretty sure the cause was a storm. It had worked flawlessly for a year and a half up until this point. When trying to connect, a message would pop up saying "no dialtone". After thinking about it, I went out on a limb and replaced the internal wire that lead from the computers phone jack to the modem. Bingo, it connected! The bad new is the connection speed only tops out at 16800bps.

This is where I am needing help. Has the modem been damaged just enough to cause this or is there a fix? Has anyone else experience such a thing? I am almost certain the modem will need replaced but before doing so I wanted to ask.

Ryan

[deathvole]

My total WAG at it, worth exactly what you paid to get it. ;-)

I'd pin it to line noise as the culprit, not your modem. Dial up the number with your phone and see if you can detect any noise.

If not, you can try getting your modem to give you a report on the actual line quality during a session. (More sensitive than your ears...) "AT&V1" dumps a session report on most modems, I think.

Lastly, take a phone to your outside phone utility box where the service enters your house. The box should have a phone jack you can plug into. If it sounds good there but bad inside the house, somethings up with the wiring inside your home. If it sounds bad at the box, you can have your Telco come out and check it.

Bear in mind however that most phone companies only guarantee "voice quality" lines, so you have to be sure to tell them it's interfering with your conversions.

And with no warranty/guarantee, you can check:

http://fun.bestdsl.net/~gbaltzell/mac_modem.html

Good luck regardless!

-DV

[rhino_g3]

I need to add that I also have an older iMac which I am currently using for internet until I get my PowerMac back to normal. The iMac connects at a normal speed of arount 46000 to 48000bps. The iMac is connected to the same phone jack the PowerMac is connected to. So it can't be phone noise.

Can an internal modem be taken out and tested some how?