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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > my dual 1.25 MDD is driving me nuts, not sure how to proceed

my dual 1.25 MDD is driving me nuts, not sure how to proceed
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Apr 25, 2004, 03:35 PM
 
September last year I bought a Dual MDD 1.25ghz from Apple. It worked for a while, but then I started experiencing Kernel Panics. I tried a variety of things, (formatting, trying different memory) but nothing worked, so I took it to an Authorized repair place. They returned it to me saying that they couldn't find anything wrong with it. Great.

So I took it back, thinking it was working. It had an uptime of about a month, but then when I decided to restart, I ended up going back to my routine of getting a KP a day. Then I formatted, and once again I got uptime for a month. Then I restart, and once again, multiple KPs in a week.

I've run memtest and I get KPs. Which makes me believe that something is wrong with the memory controller, since adding any type of memory (I've gone through 4 brands including crucial) adds more KPs.

The problem is so erratic that its hard for Apple guys to diagnose, but I KNOW it's there. And I'm running out of warranty. I want a working computer damnit.

How should I go about this? Should I take my computer to the Apple store and have them send it back to apple? Take it to a different care provider? I don't want to send my computer off for another few weeks only for them to tell me nothing is wrong. BECAUSE SOMETHING IS WRONG.

any advice or input is greatly appreciated

edit: Oh, I've run hardware test multiple times in the past, and no errors have come up. It even said there were no errors when the Crucial memory was installed, which is funny, because the crucial memory would add a crap load more of KPs
     
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Apr 25, 2004, 06:11 PM
 
my dual 1Gig MDD had a ton of KP's so I took it to the Apple Store for a check up. They called me a day later to pick it up, they replaced the processor and everything is fine now. It could be your processor or logic board causing the kernel panics. After talking to the workers there it seemed to be a common problem with the G4 MDD towers. Good luck!
Mac Pro 3.2 GHz Dual-Quad Core • iMac 2.66 GHz Intel Core 2 Duo • MacBook Pro 15" 2.0 GHz i7 Quad Core
     
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Apr 25, 2004, 06:21 PM
 
thanks for the reply, I'll be doing that then.

on a side note: when taking hardware back to the apple store, should I return it to stock configuration (IE: taking out extra hard drives i've installed).
     
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Apr 26, 2004, 12:04 AM
 
yes, just take it back stock so they know for sure that it wasn't what you installed that was causing the kernel panics.
Mac Pro 3.2 GHz Dual-Quad Core • iMac 2.66 GHz Intel Core 2 Duo • MacBook Pro 15" 2.0 GHz i7 Quad Core
     
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May 3, 2004, 09:31 PM
 
Just a followup if anyone cares what happened:

I took my machine to the Apple store. I call them today, and it turns out that the logic board AND the processors were screwy. So I'm waiting for the parts to come in.

Either way, I'm happy as a clam that they found the problem.
     
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May 3, 2004, 10:11 PM
 
Originally posted by rabidpenguin:
Either way, I'm happy as a clam that they found the problem.
Be even happier that the problems didn't wait until October of this year to show up.
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