[Troll]

I've searched all over and can't find the answer to this simple question. A colleague of mine is getting the question mark folder icon when he switches on his Flat Panel iMac. I told him to boot from the CD ROM but he can't get the drive to open. The eject button doesn't work and I told him to boot with the mouse button pressed and that didn't work either.

Is there a manual override somewhere?

[Will C]

Scrap that - just re-read your post.

[Troll]

Originally posted by Will C:
Scrap that - just re-read your post.

Apparently that doesn't work when it's powered up but I don't think they've tried powering up with the key pressed.

[Applefreak01]

I think there is a place to poke a paper clip into. If you move the dust protecting layer around the slot loading drive you might be able to see the hole.

[tooki]

try booting into Open Firmware: boot holding Command-Option-O-F.

When you get the OF command line, type
eject cd [press enter]

it should open the tray.

If not, then type:
reset-nvram [enter]

and then
reset-all [enter]

Then try all the things you've already tried again.

(I ran into this exact problem on an old slot-load iMac last week, which is why it's fresh in my mind.)

tooki