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Rick Wells · Jan 4, 2005, 07:03 AM

A friend asked me to look at his imac problem - it can't find a system on start-up.
The imac is a white dome model number M6498. 700mHz/256mb/40HD with 15" lcd.
It was delivered to me so I plugged everything in and started up. Sure enough the disc icon with flashing question mark appeared. I intended to then start up from a cd but I couldn't get the cd tray to open. Then after about 5 minutes the thing just shut down. It would not start up again. I tried unplugging all cables and re-connecting but no luck. It refuses to start up. Any ideas please.

Longshanks · Jan 4, 2005, 04:45 PM

You should be able to open the CD tray by starting up with the mouse clicker held down.

jlemons · Jan 5, 2005, 11:42 AM

Try unplugging the computer and leaving it unplugged for 30 minutes or so. Plug it back in and see if you get any power. I know this works with the eMacs.

Rick Wells · Jan 5, 2005, 05:57 PM

Thanks guys for your response. The power problem was due to a fractured mains cable giving intermittent power. Once I fixed this I managed to get the imac going after couple of hours sweat.