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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > Sonnet 1.7ghz + Quicksilver = death

Sonnet 1.7ghz + Quicksilver = death
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Jun 29, 2005, 05:09 AM
 
So after 2 weeks of anticipation waiting for my family to come over from the states and bring with them some neat upgrades for my 867mhz Quicksilver they finally arrived. I broke out the cpu upgrade, went through the directions, confirmed that the Quicksilver doesn't need the bios upgrade as other systems do, so I went ahead and swapped out the cpu for the upgrade, which was really easy. Pop off the two heatsink clips, remove 4 screws pull evenly up holding firm to all four corners of the cpu module and insert the new cpu module from Sonnet with equal gentleness and precision. Turn on system.. wait, waiting more. hmm. Ok, so now the system turns on, the little red led on the logic board (motherboard?) however the power led doesn't turn on. The system fans turn on, but it doesn't appear to boot. Ok, so swap back to the 867mhz cpu module and see what happens. No joy, same thing. System turns on, however no power light. Holding down the little reset button on the logic board doesn't change / seem to do anything either. Holding the programmers button on the front and turning the system on doesn't give me a "dong" sound either. It would seem like something either happened in the pvram (bios?) to prevent the system from booting. So I poke around for a while, find lots of complaints about the pvram / bios battery failing out after a few years. This system having been built in 2001 would seem to be a prime candidate for a new half sized AA 3.6v lithium battery. Easy enough, 1 trip to the store and back.. alas no success or change in systems behavior.

So in plane sight here's the deal:

1) No power light or "dong" sound when the system boots
2) Reverting back to original processor, original video card, re seating memory modules doesn't help.
3) System has never had history of over heating, locking up, causing any problems at all - what-so-ever. It's been the pinnacle of a reliable system. Beats the hell out of my A64 3500+ system sitting across from it.

Because the system gets power, because it's never had any problems in the past, and because it seems like it's trying to boot up - I would hope / pray that it's in a recoverable state. I never ran any firmware patches provided from Sonnet, the only thing that's changed/ caused this to happen was the swapping of the CPU module. I checked all the pins on the CPU mounting socket on the logic board and the CPU modules and nothing is bent or missing. Any advice and or suggestions would be very welcome.

Thanks!
     
b3n113  (op)
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Jun 29, 2005, 05:14 AM
 
p.s Sonnet support, at least the guy I talked to reminded me of that old spoof ISP call center video. only half listening to what I've got to say, putting me on hold and coming back without saying anything, asking me to do things after I've told him I've already done them, then after his script ran out he defaulted to "bring it to a authorized mac repair site"

thanks Sonnet, next time I think about paying extra for a cpu upgrade because I believe that extra cash will get me a little more support - I'll think twice.
     
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Jun 29, 2005, 06:39 AM
 
Whatever you do, don't push the mobo button more than once.
They say that makes it crash.

Return to the old CPU, confirm all connections (even those you swear you didn't touch), remove the mobo battery, unplug the thing, and let it sit for a few hours.
Then reinstall the battery, connect power, and try the power button. Pray a lot, cross fingers, etc.

Let us know what happened.

I'm a bird. I am the 1% (of pets).
     
b3n113  (op)
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Jun 29, 2005, 06:47 AM
 
The first time it didn't boot I pressed the mobo button - that was with the old battery thou. My fear is that the old battery didn't have enough juice for the reset of the pvram to complete so it's sitting there fscked more or less.

I'll try the unplug everything, wait and pray / sacrifice a sheep method. I'll go for a walk to the butchers in the mean time. Maybe they have some good lamb in stock )
     
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Jun 29, 2005, 08:44 AM
 
My 1.7 works fine in my Cube. I'm typing on it right now. However, I paid a repair shop to install it. The guy said at first he had some issues, but later said he corrected them, and everything was fine after that. He didn't ever explain it fully.

As for the battery, my battery was also dead, but the machine worked fine (just resetting the date every so often). I just went to Radio Shack to get a replacement battery.
     
b3n113  (op)
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Jun 29, 2005, 01:46 PM
 
Any one else have thoughts? I really don't want to believe this thing died - this easliy
     
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Jun 29, 2005, 04:04 PM
 
Did you do what Eriahmjh requested? Return to the old CPU first, unplug everything for
several hours (I had a completely dead sawtooth G4 that came back to life after a few
days of no power plugged into it) and such?
     
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Jun 29, 2005, 05:37 PM
 
Also double check the you did indeed seat the CPU all the way. Some of them require much force to snap in (don't break the mobo!).

Disconnect all non-essential accessories before you try again.

I'm a bird. I am the 1% (of pets).
     
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Jun 29, 2005, 05:45 PM
 
On the other hand..I killed the 2nd ATA channel on a QS2K2 by attempting to slot an Airport Extreme card into an Airport card slot. Seems I must have shorted something out and poof! 2nd channel no workie

Best of luck.
iMac - C2D, 2.8Ghz, 4GB, 320GB
MacBook - C2D, 2.4Ghz Uni, 4GB, 500GB
     
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Jun 30, 2005, 03:07 AM
 
Nice one!
     
   
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