[neilobuk]

Hi,

I wonder if anyone has had a similar situation with their iMac and could shed some light on this? Its an 8 month old 1.9ghz G5 and I've had absolutly no problems with it before.

It was left on in the study upstairs while I went downstairs to watch some TV (it was just on screensaver). About 5 minutes into watching TV all the power went off, it wasnt an electricity problem as the lights still worked so I checked the junction box and my power had tripped. I reset it and went upstairs for a look.

There was a faint electrical burning smell coming from the iMac, I have tried replacing the fuse and plugging into a different socket and it is just dead. The thing is, It was plugged into a surge protected extention lead so im ruling out electricitys fault. Can I just take this to my local Apple store to diagnose and sort out? (sorry we're kind of new to apple stores here in UK) And is it possible that if something has blown on the iMac it could have damaged my printer on the same extention cable? As this turns on but the lights just flicker and I can't get it to work.

Sorry about all the questions just wondered if someone would be kind enough to spread some light for me!

Neil

[discotronic]

Take it to the Apple Store. Since it is under warranty they will fix it. Just don't tell them it was a power issue at your house.

The best thing you can do it get a UPS instead of a surge protector. The extra cost now can save you major heartaches later.

[GopherAlex]

Originally Posted by neilobuk

Hi,

I wonder if anyone has had a similar situation with their iMac and could shed some light on this? Its an 8 month old 1.9ghz G5 and I've had absolutly no problems with it before.

It was left on in the study upstairs while I went downstairs to watch some TV (it was just on screensaver). About 5 minutes into watching TV all the power went off, it wasnt an electricity problem as the lights still worked so I checked the junction box and my power had tripped. I reset it and went upstairs for a look.

There was a faint electrical burning smell coming from the iMac, I have tried replacing the fuse and plugging into a different socket and it is just dead. The thing is, It was plugged into a surge protected extention lead so im ruling out electricitys fault. Can I just take this to my local Apple store to diagnose and sort out? (sorry we're kind of new to apple stores here in UK) And is it possible that if something has blown on the iMac it could have damaged my printer on the same extention cable? As this turns on but the lights just flicker and I can't get it to work.

Sorry about all the questions just wondered if someone would be kind enough to spread some light for me!

Neil

I'm not an electrician or anything, but I see two possibilities:

1) Your iMac's power supply spontaneously died, and that's what caused the power trip (momentary short circuit which your breaker tripped to protect). Of all the components in a computer, the power supply is one of the more likely ones to spontaneously die. That wouldn't explain the printer though.

2) As for the printer... if that is dying/dead too, then maybe it WAS electricty's fault. Surge protectors don't always work, especially cheap ones.

[neilobuk]

Thanks for your input guys, I've booked it in later today at my local stores genius bar, if it is a power supply, anyone have any idea how long they take to fix it?

Cheers

[gooser]

QUOTE: Just don't tell them it was a power issue at your house.


he means it, play dumb.