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iMac Cannot Read Dvd
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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Put in any DVD - get message "This computer cannot read this dvd". 2.1gHz 20" iMac.
DVD did not even show up on desktop.
I did a start-up pressing the shift key - all extensions off - and the dvd showed up on the screen.
Computer reads osX DVD without trouble.
So this is a software problem.
Only thing that ever happened: Twice the superdrive got stuck while importing a CD, it made a lot of noise from the drive, and I could only stop that limbo by force quit (one of these force quits destroyed my iTunes playlist).
So I wonder what I could do. I am somewhat reluctant to do an archive install.
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Moderator  Join Date: May 2001
Location: Hilbert space
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It's very unlikely that this is a software problem. Make sure the DVD is clean and not scratched. Does the DVD work in other DVD drives? If the problem persists, try and clean your DVD drive.
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I don't suffer from insanity, I enjoy every minute of it.
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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The DVD is brand new out of the box. It doesn't even know yet what dust or scratches are.
The idea it was a software problem was not mine, but the Mac service guy's.
MacMall, where I bought my iMac, also has an apple certified repair center.
The strange thing is, that when booted without extensions (holding the shift key) the DVD appears on the desktop.
PS:
How do you clean a superdrive? Mine is actually only seven months old, and has only burned three dvds and 50 CDs.
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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The exact text of the message I get:
"The disc you inserted was not readable by this computer"
Only options are "ignore" and "eject" ( I'd rather have a "shoot and kill" button)
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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I repaired permissions.
No effect.
It still does not work.
If you google it, there are many people who are having this problem, but no one found a solution.
I THINK I MESSED UP MY SYSTEM WITH THAT 10.4.8 UPGRADE, WHICH WAS FAULTY.
(Last edited by Veltliner; Dec 23, 2006 at 10:51 PM.
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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PROBLEM SOLVED.
Finally got a service technician who knew what he was doing.
Within a minute he could tell me my drive was bad, and he ordered a new one.
He had not been in when I first came with my iMac, and one of the other technician saw a software problem, and sent me on a many hour long goose chase.
So if you get "The disc you entered cannot be read by this computer": your drive is dead.
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