[CaptainHaddock]

My wife's iMac G5 (revision B, I think) is close to a year-and-a-half old, and last week it just stopped working — wouldn't turn on.

I called Apple, and the guy on the phone said it might be a specific known issue (he didn't say what), and if so, they'd fix it for free. Apple Japan picked it up from my door at 7:30 in the evening on Wednesday, and returned it fixed with a new power supply Friday morning. Talk about service.

[Daracle]

Glad to hear a positive story about Apple support.

[blackslayer]

Originally Posted by CaptainHaddock 

My wife's iMac G5 (revision B, I think) is close to a year-and-a-half old, and last week it just stopped working — wouldn't turn on.

I called Apple, and the guy on the phone said it might be a specific known issue (he didn't say what), and if so, they'd fix it for free. Apple Japan picked it up from my door at 7:30 in the evening on Wednesday, and returned it fixed with a new power supply Friday morning. Talk about service.

thanks cool love japan alot especially hokkaido

[imitchellg5]

That is very cool. I'm impressed.