Hi,
I bought the Decklink SP PCIe card last month, installed it and all was working fine. I could output video to my JVC monitor for FCP previews. I have also used Final cut Pro properly for the first time. After 10 minutes of colour correcting I rendered a preview and my whole system froze. It wasn't a blue screen or software crash but a freeze meaning I had to reboot.
This happens at the same point every time I use FCP, straight after a preview render.
I think this is a Blackmagic problem because it is mentioned in the panic log. Also, when I uninstall the Decklink drivers the system is fine.
Maybe someone who has the same problem can help me. I have sent a support ticket off to Decklink, but need a speedy solution.
thanks.
Here are my specs:
Intel Mac Pro os x 10.4.9
Hardware overview..
Machine Name: Mac Pro
Machine Model: MacPro1,1
Processor Name: Dual-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 2
Total Number Of Cores: 4
L2 Cache (per processor): 4 MB
Memory: 4 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005C.B04
SMC Version: 1.7f8
ATI Radeon X1900 XT:
Chipset Model: ATY,RadeonX1900
Type: Display
Bus: PCIe
Slot: Slot-1
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x7249
Revision ID: 0x0000
ROM Revision: 113-A52027-140
EFI Driver Version: 01.00.140
Displays:
Cinema HD:
Display Type: LCD
Resolution: 1920 x 1200
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Rotation: Supported
Display:
Status: No display connected
Radion ATI graphics card (in expansion slot 1)
Decklink SP PCIe card (in expansion slot 4)
Software:
Final Cut Pro 5.1.4
Quicktime 7.1.5
Here is what I have tried so far to resolve the issue:
Updated os x
Uninstalled, Updated and reverted decklink drivers. Tried Apple certified drivers.
Tried operating under a different user account
Trashed my FCP prefs file
updated FCP version
Reset PRAM and VRAM
Repaired disk permissions
And here's the Panic log I obtain after each crash:
Sun Apr 22 12:46:32 2007
panic(cpu 0 caller 0x003A3769): getPhysicalSegment() out of 32b range 0x1070ab700, len 0x900, class IOGeneralMemoryDescriptor
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x47feb8d8 : 0x128d08 (0x3cb134 0x47feb8fc 0x131de5 0x0)
0x47feb918 : 0x3a3769 (0x3ef300 0x70ab700 0x1 0x900)
0x47feb9e8 : 0x7a67af (0x8391e80 0x64500 0x47feba5c 0x1cccd2f0)
0x47feba78 : 0x7af529 (0x6da3400 0x6dd06c8 0x8391e80 0x64500)
0x47febba8 : 0x7b23ae (0x6ded800 0x6dd06c8 0x1 0x4049)
0x47febc28 : 0x7b53af (0x6ded800 0x47febc98 0x0 0x6dfbe84)
0x47febce8 : 0x7a588f (0x6c86000 0x6e3888c 0x78df594 0x71e0530)
0x47febd18 : 0x3b2396 (0x7433000 0x6e3888c 0x78df594 0x3c)
0x47febd68 : 0x18a5ff (0x7433000 0x8 0x6e3888c 0x3c)
0x47febdb8 : 0x12b4c3 (0x6e38864 0x78df56c 0x0 0x0)
0x47febdf8 : 0x124b17 (0x6e38800 0x0 0x68 0x47febedc)
0x47febf08 : 0x195a42 (0x47febf44 0x0 0x0 0x0)
0x47febfc8 : 0x19b21e (0x7278ae0 0x0 0x19e0b5 0x67e3c80) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffcf98
Kernel loadable modules in backtrace (with dependencies):
com.blackmagic-design.iokit.DeckLinkDriver(6.1)@0x797000
dependency: com.blackmagic-design.driver.DeckLinkHDDriver(1.0.0)@0x78b000
dependency: com.apple.iokit.IOSerialFamily(9.0.0d30)@0x78e000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x572000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x582000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b6)@0x712000
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