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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > The screen goes grey & message tells me to restart

The screen goes grey & message tells me to restart
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Fresh-Faced Recruit
Join Date: Jun 2007
Status: Offline
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Jun 19, 2007, 06:57 PM
 
I'm frequently getting the problem that:
Many times the screen goes grey and a message box appears telling me that I have to restart. Often this is preceded by the fans gradually increasing in speed until they are runing at maximum speed. BUT the fans behaving that way is NOT due to overheating. I have to use the restart button to make the Mac restart.

I have used reset button to reset the motherboard but that did not cure the problem.

Anyone have any ideas about how to cure this problem?

I'm running 10.4.9.
The mac is a dual 1.8 (June 2004). 1.5GB RAM, two SATA internal HD’s (Maxtor), two external firewire HD’s (Seagate). All the HD’s are less than a year old.
     
Mac Elite
Join Date: Sep 2006
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Jun 19, 2007, 07:21 PM
 
You are the proud owner of a kernel panic.
The cause can be anything from an incorrect permission to a dying motherboard. But most common, especially on your model, it is a bad ram chip. Do a search on this forum for kernel panic. Lots of knowledge here, and lots of opinions....!
     
Dedicated MacNNer
Join Date: Nov 2005
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Jun 21, 2007, 11:22 PM
 
You might want to download a program to check all of the temperatures to see if it is a heat problem. Google this (with the quotes):

mac "temperature monitor"

There is a big post here for posting your CPU temperatures for comparison.

It sounds like your computer might need some hardware repairs.
Mac Pro Quad: 2.66GHz; 4 GB Ram; 4x500GB drives; Radeon X1900, 23" Cinema Screen, APC UPS
PowerBook G4: 1.33GHz; 768MB Ram; 60GB drive
     
Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
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Jun 22, 2007, 12:28 AM
 
When there's no fan control (due to a KP or the fan driver not being loaded), the fans automatically ramp up to full blast to protect the hardware. Go to Console (/Applications/Utilities/Console), click on the Panic Logs category and post a log here. We may be able to zero in on the problem.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
   
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