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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > iChat cannot connect

iChat cannot connect
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Fresh-Faced Recruit
Join Date: Jul 2007
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Jul 14, 2007, 01:33 PM
 
hi,

help! before we moved a few months ago iChat worked fine, then we got a new cable modem from comcast and nada. I get "Could not connect to AIM Account name or server is not valid"

Apple=clueless and no help.
Comcast=clueless and less help.

I don't even know where to start.
thanks,
chris
     
Dedicated MacNNer
Join Date: Jun 2006
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Jul 14, 2007, 02:37 PM
 
Damn, I had this problem as well after getting a new modem, the solution was to tell iChat to use a new port. it worked too.

I will try to find that and give you the port to try.
Mac Pro Dual Quad 3.2ghz, 4gb ram, 4x 1 Terabyte hdd's, 8800GT, 30inch Samsung display running OSX Leopard Server
15 inch Macbook Pro Unibody and Apple 24 inch LED Display.
     
Dedicated MacNNer
Join Date: Jun 2006
Status: Offline
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Jul 14, 2007, 02:42 PM
 
Maybe this will help.

Using iChat with a firewall or NAT router

it has to do with ports not being open on the router.
Mac Pro Dual Quad 3.2ghz, 4gb ram, 4x 1 Terabyte hdd's, 8800GT, 30inch Samsung display running OSX Leopard Server
15 inch Macbook Pro Unibody and Apple 24 inch LED Display.
     
   
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