[Etnier]

Brand-new iMac 24" 2.8GHz here: it won't work with Toast on my Verbatim DL discs. Before I start throwing money at buying other brands to see if they'll burn I thought I'd ask here if others had had this problem. Certainly Verbatim are high-end discs, and I thought the days of drives being picky about the mfr. were over.

Any input or feedback appreciated.

I need to resolve this soon: I'm a week into my no-questions-asked 14-day return period.

Apple System Profiler on the drive follows:

PIONEER DVD-RW DVR-K06A:

Firmware Revision: Q624
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2000 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No

[Veltliner]

Verbatim is the best brand for dual layer dvds, so you did buy well.

Describe what happened in detail, so we (we as in: the members of this forum, not me as in pluralis majestatis) can get an idea about what happens.

What screen messages do you get? At what point of time do you notice something going wrong. Maybe it has to do with Toast...

[Etnier]

I have tried Toast 7 data and VIDEO_TS burns for sizes around 6GB. They would fail fairly far out in the burn process with assorted "sense errors".
Finder "Burn Folder" work failed similarly with a more generic error message.
After tearing through $30-$40.00 of Verbatim discs this way I went to Staples and bought a 3-pack of Maxell to check another brand. A Finder "Burn Folder" burn locked up around 95% of the way through.

All of the above forced restarts with the power key: stopping, quitting and force-quitting didn't work.

Roxio and Apple mostly sent generic datasheets at me:

Thank you for contacting Roxio Technical Support
Issue: Sense Key\Code error
Resolution:
Please follow the steps outlined in this article.

After several phone calls to Apple I have convinced them that the machine has a bad drive. At this point I have to choose, having put many hours into loading fresh software onto this machine (I migrated very little from my G4) whether to do the 14-day-no-questions-asked return, take their offer of a swap for another machine, or take this one to a local service provider for a drive swap. I am over 2 hours from any Apple Store.