[macboise]

I just bought the new Imac 20'' today and it seems to be running the internet slow and the computer itself seems to be getting hot from the top. Is this normal? I tried to use abc.com and I cant watch any online tv shows!! I used the old mac with tiger recently and it worked fast!! Now I get this today and it seems like its sllllloooooowwwww.

[ghporter]

Hot is normal-the top is where the air outflow vents are so the fans don't do all the work to move the air. New computers often take a bit to settle in-give it a little while. You may need to adjust some settings to get your computer and network running at their best-check in with the Networking forum after a few days.

What format are those shows from ABC? I'll bet they're WMVs or some other, Windows specific format. Look into "Flip4Mac", a free app that allows QuickTime to display WMVs. There's also Perian...

Mostly, BREATHE! Seriously, this is a great computer and there's nothing wrong with it. Once you get comfortable with it, we can deal with your network issue (if you still have it) in the Networking forum. I LOVE my 20" aluminum iMac. You will too.

[macboise]

Thank you for the help. Flip did the trick. I will check back if the computer still feels hot. I called tech support and the tech didn't want to give me any advice. I figure that once I mentioned the site abc.com he felt that because of licensing and who knows what he could help me any further. He would just pause for long periods before he even spoke again. Very strange dude.

[MacosNerd]

download the istat widget, found here. Feeling hot is too subjective, but once you have hard numbers you can check back here and see if their inline with others. Also you'll be more apt to get support from apple if you can show that it is indeed running too hot.

As for the performance, that really doesn't sound like a computer problem but rather a internet bandwidth problem. What are you using for an ISP, dial up, dsl, cable? Is there a way you can see if another computer works fine?

Also check the network utility (found in applications->Utiltiies) that can show you the speed to which your computer is attached to the cable/dsl gateway. It will not (I don't believe) will show you the speed of your connection on the internet but at least it will highlight any possible bottlenecks between your computer and the the cable/dsl modem (provided you have cable or dsl)