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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > iMac Won't Read DVDs: Cleaning the Drive?

iMac Won't Read DVDs: Cleaning the Drive?
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Fresh-Faced Recruit
Join Date: Jan 2008
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Apr 5, 2009, 10:57 AM
 
Hi:

Is there a simple way to clean my drive (MATSHITA DVD-R UJ-85J)? It keeps rejecting DVDs--even a brand new one, so the problem is not dirt or scratches on the disk.

Thanks

rb
     
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Join Date: Apr 2001
Location: San Antonio TX USA
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Apr 5, 2009, 11:12 AM
 
Maybe it's a cleaning issue, maybe it's a faulty drive. Give it a good cleaning-a really good cleaning-and try again.

Once the drive is all sparkly clean, if it still doesn't work with DVDs, find out if it will accept and read CDs. Every CD/DVD drive uses separate lasers to read (and to write) the different media, so it's possible that one laser has failed while another has not. If the drive won't accept CDs, that says it's something about the overall drive, but if it works with CDs and not with DVDs, that says it's one laser that's failed. Either way, it's a faulty drive.

Glenn -----OTR/L, MOT, Tx
     
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Apr 5, 2009, 12:38 PM
 
Thanks for the advice. But:

HOW do you clean a drive?
     
P
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Join Date: Apr 2000
Location: Gothenburg, Sweden
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Apr 5, 2009, 12:47 PM
 
Use a cleaning disc set. There are ones available in most electronics store.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Apr 5, 2009, 04:38 PM
 
OK, I'm all set guys!

Thanks again.
     
   
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