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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Pro & Power Mac > 2008 MAC PRO Sleep Issues : Does everyone have it?

2008 MAC PRO Sleep Issues : Does everyone have it?
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devastHB
Fresh-Faced Recruit
Join Date: Jan 2008
Status: Offline
Jan 27, 2008 , 08:26 AM
 
Hey Guys, so after playing with my brand spanking new 2008 dual 2.8 quad mac pro for the past week, it seems I have the sleep issue that everyone else is complaining about in other forums. Basically what happens when my computer goes to sleep, instead of waking up on keypress, it REBOOTS causing me to lose everything I had on the desktop. I have tried:

resetting the SMC
resetting the PRAM
reinstalling leopard
reinstalling on another drive
not using my UPS

and I still have the issue. Actually resetting the SMC/PRAM seems to help as it will prevent it from resetting a few times after, but eventually it seems to always come back, this I have done twice already! I am very disappointed in Apple quality control, and actually waited a very long time to get a Mac Pro because I wanted any weirdness and oddities to get worked out. Also from reading forums it seems that so many people have this issue that I don't understand how Apple quality control missed this problem. I ran into it within a few hours getting my Mac. As far as I have read there are 4 types of people who have the new 2008 MAC PRO:

1> The people who put their Mac Pro to sleep and have this issue
2> The people who Shutdown so never have the problem
3> The people who always leave their computer on and never have the problem
4> The people that put their Mac into deep sleep "hibernate" mode to work around the issue

Does anyone out there have the new 2008 Mac Pro and not have the "reboot after sleep" issue???
Also if anyone has any suggestions please throw them my way. I'm not sure if my only option is to wait for 10.5.2, or if it worth making an appointment to get my system checked out, which I'll do if there are people with properly sleeping 2008 mac pros. Thanks. TIA
(Last edited by devastHB : Jan 27, 2008 at 11:31 AM (Reason:grammar))
     
Bigfoot
Junior Member
Join Date: Dec 2003
Location: Connecticut
Status: Offline
Jan 27, 2008 , 10:24 AM
 
The sleep issue I have encountered:

After hitting any key to wake>selecting an application from the dock opens the finder, not the app.

I have set my prefs to never sleep and unchecked sleep drives when possible.

I'm one of those who shuts down when I leave the house. After seeing an imac go up in smoke>flames> and then melt all over the desk at a friends house... I shut down and turn off the power strip.

10.5.1 is apparently bug laden. Lots of these things are supposed to addressed in 10.5.2 which is eminent... so I hear.
MacPro 2.8/8-core Xeon/10.5.2/8GB ram/2nd drive bay-Seagate(ST3500320AS)500GB drive.
(Semi-retired)> Dual G4 1.25/MDD-FW800/Tiger 10.4.8/20" Cinema display.
     
Tesselator
Mac Enthusiast
Join Date: Jan 2008
Status: Offline
Jan 28, 2008 , 06:40 PM
 
Yup, 10.5.1 is buggy. I have 12 OS bugs on report. the sleep bug would make 13 (for me). And these are all kinda severe - alike to the sleep bug(s).
     
Samanoske
Dedicated MacNNer
Join Date: Apr 2001
Location: The Moon
Status: Offline
Jan 28, 2008 , 10:15 PM
 
same over here. Quit annoying ...
.- OS X aDDICTED -.
     
ballison
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Join Date: Jan 2007
Status: Offline
Jan 29, 2008 , 12:26 AM
 
I dont have any problems...deep sleep powering down display the whole works...I haven't had a single problem except for maybe how much this thing cost me
     
eggman
Mac Enthusiast
Join Date: Aug 2002
Location: Santa Rosa, CA
Status: Offline
Jan 29, 2008 , 09:06 AM
 
Also seeing the sleep issue, dammit.
     
danman
Forum Regular
Join Date: Feb 2005
Location: Seattle, WA
Status: Offline
Jan 29, 2008 , 01:24 PM
 
Same problem here. There is a long thread in the discussions.apple.com Mac Pro forum.
     
devastHB
Fresh-Faced Recruit
Join Date: Jan 2008
Status: Offline
Jan 30, 2008 , 12:06 AM
 
Thanks for the responses, since I have yet to hear of someone NOT having the issue, I guess I'll save myself a trip to the apple store and will just keep my fingers crossed for 10.5.2. I have to say, aside from the sleep issue, I'm completely lovin' my mac pro. It really is hard going back to my MBPro 2.16 c2duo after using this thing.
Mac Pro(Early2008) 2x2.8quad/10.5.1/8GBram/BOOT:320GB/WORK:1TB(raid0:2x500)/TM BACKUP:1TB/Display:37" 1080p Westinghouse
MacBook Pro 2.16/10.5.1/3GBram/120GB
Homebuilt Vista Media Center/3ghzP4/2GB/BOOT:400GB/STORAGE:600GB(raid5:4x200)
     
zacharykrannert
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Join Date: Sep 2007
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Feb 5, 2008 , 08:01 PM
 
mine is having the same issues. it didnt start though until after i installed 4gbs of ram from owc.
     
Meadowfield
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Join Date: Jan 2000
Location: Virginia
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Feb 6, 2008 , 09:03 AM
 
Originally Posted by zacharykrannert View Post
mine is having the same issues. it didnt start though until after i installed 4gbs of ram from owc.
I doubt it's the ram, Zach. There are too many of us with stock units having this problem.
     
ChrisB
Forum Regular
Join Date: Oct 1999
Location: Scottsdale, AZ 85259
Status: Offline
Feb 6, 2008 , 10:03 AM
 
This isn't a new problem. I have 3 MacPros from 2007, and a Quad G5 that all have sleep issues as well. The fan still wants to stay at "full blast" sometimes as well.
Chris Brown
Creative Director/I.T. Manager
Union Digital, Inc.
www.uniondigitalmedia.com
     
dustrho
Forum Regular
Join Date: Jan 2004
Location: Aurora, IL
Status: Offline
Feb 6, 2008 , 10:38 AM
 
I'm not sure if I'm experiencing the exact same problem as you guys are, but I just started having a somewhat similar problem late last week in which I can't get it out of sleep mode. The only way I can get it back on is if I hold the power button down, shut it completely off, and then turn it back on. It doesn't always do this to me, it's only done it twice out of several times of putting it to sleep. Has anyone experienced that yet?

15" Macbook Pro / Intel Core 2 Duo 2.4 GHz / 2.0 GB RAM / 160 GB HDD / 256 MB Video / 10.5.2
Xbox Live Gamertag = dustrho
     
cube-dude
Elite Member
Join Date: Aug 2000
Location: New York City
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Feb 6, 2008 , 08:15 PM
 
Originally Posted by devastHB View Post
As far as I have read there are 4 types of people who have the new 2008 MAC PRO:

1> The people who put their Mac Pro to sleep and have this issue
Yes, ditto on my less-than-week-old Mac Pro. It's happened on at least three occasions, but not on every sleep occasion, which I find odd. An extra 2GB of third-party RAM is installed.


MP 2 x 2.8 and MBA 1.8/80: a good first two weeks, indeed!
     
devastHB
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Join Date: Jan 2008
Status: Offline
Feb 6, 2008 , 08:45 PM
 
Update to everyone... I sold the Apple 2x1Gig sticks on Ebay for $255, and replaced it with 2 more 2gig sticks for $230 from OWC, so now I have 8GB of OWC memory and no apple memory. I then reset the SMC, and did the PRAM reset.

So aside from getting more memory and 20 bux essentially for free, I haven't experienced the reboot on sleep issue I initially posted about!!!

Anyway... I will respond back to this thread if I have the issue again,but if i never do, then it means "so far, so good."

-J
(Last edited by devastHB : Feb 6, 2008 at 08:46 PM (Reason:grammar))
Mac Pro(Early2008) 2x2.8quad/10.5.1/8GBram/BOOT:320GB/WORK:1TB(raid0:2x500)/TM BACKUP:1TB/Display:37" 1080p Westinghouse
MacBook Pro 2.16/10.5.1/3GBram/120GB
Homebuilt Vista Media Center/3ghzP4/2GB/BOOT:400GB/STORAGE:600GB(raid5:4x200)
     
Ph.D.
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Join Date: Feb 2002
Status: Offline
Feb 6, 2008 , 11:23 PM
 
Sleep problems here, too.

Usually (not always) it will reboot upon wake from sleep. Once it came up with a blank screen and I had to manually force a reboot via the on-button.

It's quite frustrating and I certainly hope that 10.5.2 will fix this!
     
zacharykrannert
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Join Date: Sep 2007
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Feb 7, 2008 , 07:01 AM
 
Originally Posted by Meadowfield View Post
I doubt it's the ram, Zach. There are too many of us with stock units having this problem.
yeah, i don't think it was the ram just stating. I have also had the problem where I have to manually turn the comptuer off and then back on. Hopefully it gets fixed in 10.5.2
     
cube-dude
Elite Member
Join Date: Aug 2000
Location: New York City
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Feb 7, 2008 , 07:37 PM
 
Originally Posted by danman View Post
There is a long thread in the discussions.apple.com Mac Pro forum.
Linky linky. Left feedback earlier today and suggest everyone here do the same.


MP 2 x 2.8 and MBA 1.8/80: a good first two weeks, indeed!
     
zacharykrannert
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Join Date: Sep 2007
Status: Offline
Feb 13, 2008 , 06:11 AM
 
Still have the problem with 10.5.2. I really hate this problem and need to get it resolved so I can sleep the damn mac pro.
     
Ph.D.
Fresh-Faced Recruit
Join Date: Feb 2002
Status: Offline
Feb 13, 2008 , 10:04 PM
 
I still have the problem after 10.5.2, like others.

I agree that it is a very annoying issue. Apple should take care of this immediately. Their silence on these sorts of issues is quite shameful.
     
MallyMal
Senior User
Join Date: Aug 2002
Status: Offline
Feb 13, 2008 , 11:00 PM
 
I don't have the issue anymore. I had it before but I did the PRAM/SMC(this was 3 weeks ago) thing and that fixed it for me. I have a 2.8Ghz single quad. I was running 10.5.1 when I did the fix. I'm now on 10.5.2 and everything is still fine. I have the sleep hard disks option checked and have no problems.
     
aehaas
Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
Status: Offline
Feb 16, 2008 , 12:11 AM
 
New machine today with octa-3.0, 8800 and 8 gig Apple OEM RAM and 10.5.2. The machine aways restarts on waking from sleep.

aehaas
MacBook Pro 2.4, 4 G RAM, 160 G HD. 8 core 3.0, 8 G RAM, 750, 400, 250 G HDs, all OEM Apple.
     
aehaas
Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
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Feb 16, 2008 , 03:00 PM
 
I just did the PRAM/SMC reset too, just after talking to Apple and so far so good.

aehaas
MacBook Pro 2.4, 4 G RAM, 160 G HD. 8 core 3.0, 8 G RAM, 750, 400, 250 G HDs, all OEM Apple.
     
hwdbrit
Fresh-Faced Recruit
Join Date: Feb 2008
Status: Offline
Feb 17, 2008 , 12:05 PM
 
My re-boot from sleep issue (which I had from day one with my 2 x 4 x 2.8Ghz MacPro) was resolved by installing a new hard drive this weekend, with a fresh install of Leopard updated to 10.5.2