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P17 screen trouble...please help!
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Fresh-Faced Recruit
Join Date: Apr 2003
Status:
Offline
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Received my 17inch Powerbook last week. As soon as I opened it up and powered it up for the first time the screen was flickering and clouding in and out. Does it everytime I turn it on. It quits doing it after it's been on for a few minutes. What gives? Is this normal? I didn't expect this type of behavior from a $3500 dollar machine. Especially an Apple. Any similar experiences?
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Addicted to MacNN
Join Date: Dec 1999
Location: Pleasanton, CA
Status:
Offline
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Your PowerBook probably has a faulty inverter board. Call Apple. They'll probably replace your PowerBook.
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Mac Enthusiast
Join Date: May 2002
Location: Kuwait
Status:
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Mac Enthusiast
Join Date: Mar 2003
Status:
Offline
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Sounds like the inverter board to me. Cross your fingers, they may give you a new one, but don't bet on it.
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Forum Regular
Join Date: Nov 2002
Status:
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They should send you a new one. Somthing similar happend to me and the Apple Rep. told me a I paid for a brand new unit so thats what I should get. Not a repaired model. Think about it, if Apple will admit the problem is a manufacturing flaw, you might as well have bought a refurbished model. Insist on a new one.
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Mac Elite
Join Date: Mar 2003
Location: United States
Status:
Offline
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Yup... Call Apple Care and sent it back...
Ming
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A Proud Mac User Since: 03/24/03
Apple Computer: MacBook 2.0GHz Intel Core 2 Duo, 3 GB Memory, 120 GB HD
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Mac Enthusiast
Join Date: Mar 2003
Status:
Offline
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Sorry, I forgot to say. That really, really sucks that your brand-new unit is defective. Hope it gets fixed/replaced and back to you pronto. Best of luck!
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Fresh-Faced Recruit
Join Date: Apr 2003
Status:
Offline
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Thanks alot fellows. I will be talking with Apple and insisting on a new one. As ya'll said, I did pay for a new machine. Appreciate the support.
P.S.
Yes you guessed it...I am from Texas...Ya'll!!
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Fresh-Faced Recruit
Join Date: Apr 2003
Status:
Offline
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Quick update-Did go to Apple store. They hadn't encountered my type of malfunction yet on the screen. They wanted to send it in for repairs. Insisted on a new one and I got it! New one running awsome!
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Fresh-Faced Recruit
Join Date: Apr 2003
Location: San Jose, CA
Status:
Offline
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Aren't these Powerbooks tested before they leave the factory? I thought that each one ran for a predetermined amount of time before it left the factory. If so, the inverter may have just decided to give up after the initial test run. Glad you got a new replacement.
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