[drspock]

I am finally getting to the point where I can no longer stand looking at the cluster of about 10 dead pixels on my TiSD purchased in November. The cluster showed up about two months ago and is starting to drive me crazy. So my question is, what can I do? since it has been under a year will apple replace it? and if not, would getting an apple care plan increase my chances of replacement?

thanks all,
cause even with the cluster you gotta respect the machine

[jokell82]

Yep, they'll replace that. Either call Apple or take it into a local authorized repair center...

[drspock]

Thanks! As soon as I make it through finals I'll take it in.

[AssassyN]

Ooh yeah, 10+ pixels dead in a cluster is a for-sure Apple repair/replacement. Get that bad boy to a retail store quick or call up AppleCare.

[Axo1ot1]

Have you tried gently massaging the area of the dead pixels/ Sometimes they just need to be reminded who they work for, and youstand a reasonable chance of getting them to snap back into operational mode. Worth a shot.

[jtbowden]

Forget the massage... If Apple will replace it, go for it. Ten bad pixels together is a sign of something worse. Usually means that the silicon had a flaw and has burned out. (Simplistic explanation, but you get the idea) If you massage the screen and Apple finds out, they won't replace it. ("You must have ruined it when you rubbed the screen")

[nobitacu]

Yup, it's 10, so they will replace it.

Ming

[MacNStein]

4. If the number of subpixel anomalies exceeds the acceptable number listed in the
chart, replace the LCD panel.

LCD Size 12.1 to 15.2"

Acceptable Number of Subpixel Anomalies-

Bright: up to 3

Dark: up to 5

Bright/Dark Combination: up to 7

--------

Yep, you're well within the range. Actually, I think it's a bit crappy that you can have up to 7 bad pixels and just have to live with it... but anyhow...