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Jacket · May 11, 2003, 09:27 PM

I just noticed tonight the sound on my PB17 isn't working. I occasionally leave it in mute when i'm on it watching TV or something, and i realized just now that when i tried adjusting the volume, although the meter went up, the sound beep wasn't going. I also can't play music in iTunes... the songs won't even start.

does anyone know what hte problem might be and how to fix it?

Jacket · May 11, 2003, 09:40 PM

i should have tired this before i posted, but in anycasy, rebooting worked..

so now my question is what happened and why?

can anyone explain?

djjava · 08:21 PM

yeah... stop spilling diet pepsi into your PB... har har har...

i had problems with this on my Winblowz machine. usually, if i had a lot of apps that took advantage of the sound card, i would get the MSSYSTEM004 error or something. but, on the mac.. well, being new this brave new world... i ain't gotta a clue.. perhaps you were pushing the sound car to the limit or something.. i dunno.. not my realm.

Karim · May 11, 2003, 10:16 PM

Who rebooted, you or the powerbook?

No, just kiddin. I categorize this as TEF. Temp. Electronic Failure and the rule is the same as Clinton's policy: Don't ask, Don't Tell. Just be happy.

wanderlust · May 11, 2003, 10:27 PM

Very same thing happened to me last night on my 17". But I just woke it up from its nap. No system sound, iTunes would not play. As I started to reboot, the song that was suppose to be playing in iTunes came on suddenly, then due to the shutdown script, it quit. Once the machine rebooted, all was normal again.

Perhaps we found a bug. What system version and iTunes version are you running? I'm on 10.2.6 using iTunes 4 here.

Jacket · May 11, 2003, 10:57 PM

Originally posted by wanderlust:
Very same thing happened to me last night on my 17". But I just woke it up from its nap. No system sound, iTunes would not play. As I started to reboot, the song that was suppose to be playing in iTunes came on suddenly, then due to the shutdown script, it quit. Once the machine rebooted, all was normal again.

Perhaps we found a bug. What system version and iTunes version are you running? I'm on 10.2.6 using iTunes 4 here.

iTunes 4, 10.2.5

wanderlust · May 11, 2003, 11:02 PM

It very well may be an iTunes 4 issue. But that's a far cry from certainty. I know that there are conflicts that iTunes 4 is having with other software, namely SnapZ pro. It could be any number of things software or system related.

Jacket · May 11, 2003, 11:12 PM

Originally posted by wanderlust:
It very well may be an iTunes 4 issue. But that's a far cry from certainty. I know that there are conflicts that iTunes 4 is having with other software, namely SnapZ pro. It could be any number of things software or system related.

i doubt it is confined just to Itunes 4. sound didn't work in any app. I did find it odd that iTunes wasn't playing. but if it was just an ITunes problem, wouldn't that have been fixed by quitting Itunes?

do you have XTunes on your machine too?

wanderlust · May 12, 2003, 07:26 AM

Originally posted by Jacket:
i doubt it is confined just to Itunes 4. sound didn't work in any app. I did find it odd that iTunes wasn't playing. but if it was just an ITunes problem, wouldn't that have been fixed by quitting Itunes?

do you have XTunes on your machine too?

Nope, no xTunes. iTunes seemed to be a commonality btn our experiences. If it happens again, I think I'll take note of the crash logs,

Karim · May 12, 2003, 10:11 AM

I remember a problem about 9 months ago with an earlier 10.2.x OSX version where there was a sound bug that would knock out sound. Apple's solution was reboot, or open system prefs:sound and then while the panel is open, sleep the computer and wake it up again. Sound was back. It affected all system level sound output.

vdaddy2 · May 12, 2003, 11:43 AM

I 've had my PB 17" for a week now, and I have had this problem a couple of times, oncee when the unit was coming out of sleep mode while using the dvd player, and oncee with I-tunes. It definitely is not an I-tunes related glich. I tried a couple fo work-arounds, and both worked for me.

With the DvD player, I hit "stop" on the pull down control menun, waited 1 quick sec. and pressed play again. Sound came back on.

The second time it hapopened, I closed I-tunes and reopened it, w/ no problems. I don;t know if it amttered that I-tunes was playing an audio disk from my hard drive, as opposed to imported files from the I-tunes library, but those seemed to work.

Good luck with it.

BTW to all you regular posters out there, thanks for helping me with my research when I was considering the brilliant machine. your posts gave me a lot of real worlkd info, that Cupertino and my apple store may nothave given so objectively.

k2director · May 12, 2003, 10:48 PM

I have sound drop outs every once in a while on my Ti 1Ghz. I used to reboot to fix it, but that was a pain. Now I just put the machine to sleep, and wake it up again: voila, sound's back.

Pierre B. · May 13, 2003, 06:56 AM

Originally posted by k2director:
Now I just put the machine to sleep, and wake it up again: voila, sound's back.

You can always try to logout and login again. This performs a general refreshing of the user's workspace and often solves several problems. But, of course, if sleep already solves the problem, it is much more quick, especially when you have many applications open.

Stingrey · May 13, 2003, 03:24 PM

What most likely happened was this... And it may have happened a few different ways, but this is how I can easily recreate this problem...

Start iTunes, while you are plugged in... Then simply unplug your PB... Where'd the sound go? Try re-plugging in the power cable from the laptop, sound still doesn't come back... Reboot works (a la windows :) but still, something I asked how to fix a while back but was told it was a problem that has yet to be fixed in PB's. Let us know if this is how you think this happened! If not, sound may just be going crazy on your notebook for some other reason.

Rey :)

ASIMO · May 13, 2003, 04:03 PM

I guarantee you it's iTunes 4. Trust me. I guarantee it.

Stingrey · May 13, 2003, 04:14 PM

Was told this happens whenever sound is active and pb is unplugged... I'll try when I get home to find out if while playing an mpg and pb is unplugged, sound dies... If so, the other guy was right, there is some type of hardware/software issue in our PBs unrelated to iTunes.

Rey :)

Jacket · May 14, 2003, 12:09 PM

Originally posted by Stingrey:
Was told this happens whenever sound is active and pb is unplugged... I'll try when I get home to find out if while playing an mpg and pb is unplugged, sound dies... If so, the other guy was right, there is some type of hardware/software issue in our PBs unrelated to iTunes.

Rey

come to think it of it, i noticed my problem after i'd moved my PB back to my from downstairs, where it was charging... so i had unplugged it... hmmmm....

Stingrey · May 14, 2003, 12:38 PM

From what was posted, this is a bug in the Powerbooks, not sure what PB lineup it started with, but it is annoying. If anyone has any fixes or ideas, would be much appreciated. On the other hand, simply stopping any sound app and then unplugging and then starting that app back up has worked so far for me as far as preventing this issue is concerned.

Rey :)

mrtew · May 16, 2003, 10:50 PM

Are you people all new here or what? This bug has been with OSX for way more than a year. On powerbooks the sound 'sleeps' to save battery life and won't wake up again, even when it's plugged in. TRULY unbelievable that it still hasn't been fixed but it hasn't. To wake it back up again either sleep the computer for a couple seconds or plug headphones into the headphone jack and unplug them. (Or restart if you want)

djjava · May 16, 2003, 11:17 PM

Originally posted by mrtew:
Are you people all new here or what? This bug has been with OSX for way more than a year.

pardon us switchers...

be nice to us... it takes a while to learn this stuff.... patience is a virtue.

Stingrey · May 17, 2003, 01:12 AM

I hate to point out an answer to your own question with the obvious, but the both of us, one with a question and one with an answer from this forum, show member information as follows:

Posts:
Location:
Registered: Mar 2003
Status: Offline

Emphasis on the "registered" info... Perhaps we are new here, and regardless I attempted to help as best I could without throwing an "are you new" at someone. Maybe after I have been a "member" a long time, like yourself, I will be more of a "member" as well and treat others as only a veteran "member" would. Thanks for the info, though. Just sorry to see so much bitterness in the world. Maybe not bitterness, but disregard and lack of tact.

Rey.

Originally posted by mrtew:
Are you people all new here or what? This bug has been with OSX for way more than a year. On powerbooks the sound 'sleeps' to save battery life and won't wake up again, even when it's plugged in. TRULY unbelievable that it still hasn't been fixed but it hasn't. To wake it back up again either sleep the computer for a couple seconds or plug headphones into the headphone jack and unplug them. (Or restart if you want)

vmarks · May 19, 2003, 08:25 PM

Yes the bug is relatively old.

Yes, you can workaround it by sleeping and waking, usually.

And yes, we are continually being joined by new folks. (Welcome to you, by the way!)

What seems like not so long ago, we were all civil to each other. I don't know what's gotten people's hackles to raise up, but sheesh. It isn't the user's fault the sound comes and goes.

And it's nothing to get insulted or cast insults over.

Andy8 · May 19, 2003, 10:01 PM

Have you tried:

KeepSoundAwake 1.3

search for it on VersionTracker

It should fix these audio sleep problems.

KeepSoundAwake 1.3