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Question about Applecare
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Mac Enthusiast
Join Date: May 2003
Location: Houston, TX
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Jun 5, 2003, 11:13 AM
 
I recently purchased a used Ti Powerbook (1Ghz) on eBay. The guy listed the Powerbook as brand new and barely used, but when I got it, it did not come in the box, but just in a generic cardboard box and was pretty dinged and scuffed up. Everything works fine, but it hurts to look at the cosmetic damage. Not only that, but he only included the power adapter and no software, paperwork or manuals (wait...I take that back...he did include IPod (???) documentation).

So that's my situation. Would it be possible for me to purchase AppleCare warranty for my Powerbook? If so, how would that work?

Thanks,

Geoff
     
Dedicated MacNNer
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Jun 5, 2003, 11:21 AM
 
You can purchase Applecare if the machine is still within it's first year warranty period and since 1ghz TiBook's are still under a year old, you should be fine. You can always call up Applecare and give them your serial number to see when the first year will expire. I would recommend purchasing Applecare from thenerds.net, they offer the lowest price at 263.17 + shipping which is the lowest I've seen.
     
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Jun 5, 2003, 12:12 PM
 
1-gigahertz PowerBooks haven't been out for a year yet. Even if you don't know who owned the machine originally, you might still be able to extend the warranty that came with the unit under your name.

I'd try calling AppleCare and asking who the machine was initially registered to. Make sure it isn't stolen, or you might run into warranty issues later. I know that Dell warranties are worthless to a machine's second owner unless the original owner of the machine fills out and sends them forms detailing the transfer of ownership that is to take place.
     
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Jun 5, 2003, 01:23 PM
 
Thanks, this is helpful!

Do you think Apple would be willing to replace the case or repair the dings and scuffs on my Powerbook?
     
Professional Poster
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Jun 5, 2003, 01:32 PM
 
If the paint is PEELING Apple will replace the case.

The AppleCare warranty is worth the money.

Good luck.

Oh, and under AppleCare if your disks, say, "Simply do not work correctly for *some* reason," then Apple will send you new disks.

(Might not be prudent to ask for all of them at once, though.)

     
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Join Date: Dec 2002
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Jun 5, 2003, 06:55 PM
 
gametime10:
I don't have AppleCare, but I do have SafeWare Insurance. I have a $0 deductible and pay $84/year for my PowerBook. Your rates may vary depending on your laptop and where you live. They offer:

Accidental Damage: an external event that suddenly happens to your computer that was not intended to occur. An example might be spilling coffee on your keyboard or accidentally knocking your computer off the table.

They also cover the full replacement cost of your laptop if it gets stolen.

AppleCare does NOT cover these things.
     
   
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