[merlin]

I did a quick search but did not see any threads on this topic.

Basically my problem is that my less than a week old 17" keyboard seems to be loose. The bottom right corner where the arrow keys are seems to be slightly higher than the rest of the keys (the bottom left corner is also slightly loose but to a lesser extent). I can push it down and than it stays for a bit but than the adhesive or whatever supposed to keep the keyboard mounted gives. My keys make an irritating squeek when the keyboard is loose and I fear that over time the problem may get worse.

Anybody ever had this happen to their 17" or 12"? Did I get a lemon and not an Apple?

[merlin]

Actually it's not really a squeek. I guess it's the combination of the adhesive backing and the loose keyboard that's making the noise as I type. The bottom right corner is actually floating a few centimeters off the base of the keyboard frame. Very irritating and I'm worried it will get caught on something or scratch the screen.

I took it in to my local Apple retail store and they requested a replacment keyboard for me. They're supposed to call me when it comes in so I can drop off my laptop to get repaired. At least I can use my powerbook while I wait for the replacement keyboard and I don't have to ship it off to Apple. They rock!

They claim they have never seen this happen. Sucks to be me, but at least it's getting fixed and I got an additional $400 off my purchase due to the recent price drop! (got the Edu. discount)

[RayX]

Originally posted by merlin:

They claim they have never seen this happen. Sucks to be me, but at least it's getting fixed and I got an additional $400 off my purchase due to the recent price drop! (got the Edu. discount)

That's rubbish. Every PB 17" I have used has had this problem, although in your case it could be a bit worse.

Basically from what I've seen, the spacer above the right arrow key raises a little bit, as well as the right arrow key, and you can push it down slightly. It stays like that for a while before slowly coming back up.

Plenty of threads/posts about this.

[spalding12]

at the Apple store in chicago
and the store in tampa
ALL 10 of the 17's i've seen (the rev. a ones) had this problem
some worse than others....

have only seen 2 of the rev. b ones in person
and they seemed better

not sure what everyone else thinks

greg