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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Would a BTO 15"Al give me a better chance of getting a gem?

Would a BTO 15"Al give me a better chance of getting a gem?
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Oct 8, 2003, 02:31 AM
 
So I was thinking, if I order the 1ghz 15" PB, but have the drive upgraded to a superdrive, would it would that it would go through more testing, possibly even turned on, in which case, something like the white spots would be caught before it shipped???
     
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Oct 8, 2003, 03:47 AM
 
everyone is so dam worried about the screen. I have had 3 apple laptops and only one has had even one dead pixel.

But to answer you question I would say no. I think you would actually be better off to not buy a BTO machine cause they are harder to return. If I was you I would go to an apple store and open it up there.

They still might charge you a restocking fee , but maybe not. Also you wont have to pay for shipping.

not to be harsh just all laptops have the pixel gamble. And way more people get good screens than bad, you just hear more about the bads. I dont know how many times we have been over this

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Oct 8, 2003, 04:25 AM
 
I ordered a 1.25GHz BTO. It had a white spot on the screen and a latch that didn't close. Returned it, and waiting on a new BTO.

So the answer is probably no.
     
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Oct 8, 2003, 04:39 AM
 
also all apples are tested 3 times in the factory. So your computer is defiantly turned on.

Just a few dead pixels are acceptable in todays standards.

Thats one of the reasons you dont get a ton of dead pixels, just a few if any, cause the really bad screens are weeded out before they get to you
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Oct 8, 2003, 04:45 AM
 
I hope I don't get any dead pixels

What if you call and complain? Just tell you that your SOL? For a system that costs 2500+, I expect it to be perfect.
     
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Oct 8, 2003, 06:13 AM
 
Originally posted by EvanV:
I hope I don't get any dead pixels

What if you call and complain? Just tell you that your SOL? For a system that costs 2500+, I expect it to be perfect.
SOL is right. I hear you. But this is pretty much standard across the board. I have found www.bcd2000.com that has a 0 bad pixel policy for the first 30 days on lcd monitors. I too hope I don't get a pixally challenged PowerBook
     
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Oct 8, 2003, 11:41 AM
 
If you get Applecare with your purchase, you shouldn't have anything to worry about. That way you are covered no matter what. I have a minor problem with my screen only when I use a solid desktop background. I was told I could send it in if i wanted. Since I don't use the solid background, I decided to keep it. I will send it back if my display becomes unusable.

If there is major problem with your display, Apple will take care of it. However, I don't think 1 dead pixel is a major problem.

edit: Well, it might considered be a major problem if it was dead center of your screen.

-b
     
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Oct 8, 2003, 12:33 PM
 
I custom ordered the PowerBook 15-inch 1.25GHz with one 512MB SODIMM and the 80GB 5400 hard drive, and I had a dead pixel near the center of the screen. The Mac Geniuses at the local Apple Store said they couldn't do anything for me. If it was a stock configuration, then they could have swapped it for a new machine.

I ended up calling Apple Customer Relations, and luckily, I was able to convince them to exchange it. I simply stated that if the local Apple Store would be willing to swap a stock machine, why wouldn't Apple Store online swap my customized one. The rep made it clear that they would only do this for me this one time.

I would say that if you are concerned with dead pixels or other production problems, your best bet is to purchase a stock model from the local Apple Store.
     
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Oct 8, 2003, 12:42 PM
 
I did BTO and my 15" Powerbook is perfect
Powerbook G4 1.25GHZ
     
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Oct 8, 2003, 01:43 PM
 
I have a perfect BTO as well.

I don't think it'll help one way or another, though. The white spots people are reporting can apparently appear later, too; so factory testing may not help you there.
PowerMac G5 Dual 2.7GHz / 2GB / X800XT
PowerMac G3 400MHz / 896MB
PowerBook G4 1GHz / 1GB
iBook SE G3 466MHz / 576MB
     
   
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