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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > CTO/BTO orders after 17 Oct & White Spot Status

CTO/BTO orders after 17 Oct & White Spot Status
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Oct 28, 2003, 04:06 AM
 
I'm interested to see if those who made custom orders from Apple after Oct 17th, are still receiving screens with white spots.

Since they are coming from production in Taiwan and a fix to the defect was announced on the 17th, they should (in practice) arrive with the new screen design.

Please post your order date, delivery date and screen status. That should give us an idea if the production line is using the new design or old stocks.

Thanks
(Last edited by Crusoe; Oct 29, 2003 at 02:25 AM. )
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Oct 28, 2003, 10:26 AM
 
I ordered my 1.25ghz from Macmall on the 16th of September, but didn't get it until October 1st. My screen is perfect.
Powerbook G4 1.25GHZ
     
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Oct 28, 2003, 10:47 AM
 
Since both the 12" and 17" Powerbook show same day delivery and the 15" Powerbook shows a 10-15 day lead time I'm assuming this delay is specifically to repair the design flaw that caused the white spots.

I guess the delay is to catch up with orders already placed.
     
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Oct 28, 2003, 01:38 PM
 
I ordered my BTO 1.25Ghz on Sep 17 from Apple Education UK. Arrived 8 days ago and it's perfect, no screen problems whatsoever.
It's arrived - 15" PB 1.25Ghz - Damn is this a fine machine!
     
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Oct 28, 2003, 02:58 PM
 
My first was shipped out a week after they released it, and I sent it in last week for a replacement. It had white spots, power issue, heat issue, and a ticking harddrive.

My second 15 inch powerbook was BTO on the 21st, and just came yesterday. White spots on the screen, as well as a wierd problem with the monitor or lcd. When i rest my palms on the powerbook or type, a firework of pixles form on the screen creating a flickering deal.
     
Crusoe  (op)
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Oct 29, 2003, 02:24 AM
 
OCTOBER 17th not September fellas So far only Sakino's PB meets the criteria. Base on his post Apple is knowingly sending defective products from Taiwan.

Let get a some more feedback, one case isn't enough.
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Oct 29, 2003, 03:01 AM
 
Originally posted by Crusoe:
Since they are coming from production in Taiwan and a fix to the defect was announced on the 17th, they should (in practice) arrive with the new screen design.
What are you talking about? If I am not mistaken, Apple never accepted publicly that there is some problem with these powerbooks.
     
Crusoe  (op)
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Oct 29, 2003, 10:44 AM
 
Originally posted by Pierre B.:
What are you talking about? If I am not mistaken, Apple never accepted publicly that there is some problem with these powerbooks.
The responses came from Apple Care (on the 17th) that the screen casing was designed too tight causing the white spots. They went on to say that having the computer replaced would likely result in having the same problem and suggested sending it in for repair.

Currently 15.2"ers sent in for repair are backlogged awaiting the new screens with the new casing design.
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