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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > WTF! Delay!$#!$%$@!

WTF! Delay!$#!$%$@!
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Oct 31, 2003, 04:55 PM
 
Due to an unexpected delay, we now anticipate shipping the following item(s) as follows / Dű ŕ un délai non-anticipé, nous sommes forcés de reporter l'expédition de votre commande ainsi:

Z07E02CRC, PBG4 15.2/1.25GHZ/512/80/SD/AP/BL/LL
will now ship on or before / sera expédié au plus tard le
12/23/2003

This was supposed to ship today! This is absolutely UNACCEPTABLE!
     
EvanV  (op)
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Oct 31, 2003, 05:04 PM
 
And I need to send in my rebate information by Nov. 15. And I still have yet to recieve my printer or PowerBook. This is very frustrating.
     
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Oct 31, 2003, 05:22 PM
 
I ordered 15" 1.25 GHz 512 MB (1 DIMM) 80GB 5400 rpm this morning and just received the order approval. It showed est ship date 12/23/03.

Out of curiosity, I tried the same exact configuration except for normal 80 GB 4200 RPM option and it showed shipping in 5-7 days.

Anyone has a theory to explain the big difference?

My theory is this: for the normal 80 GB 4200 RPM, Apple must have built enough stock (or have enough units in the pipeline) to fulfill the existing/new orders. But the BTO orders are delayed because they'll be incorporating new changes/fixes to the whitespots or other problems. I hope I'm right!
     
EvanV  (op)
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Oct 31, 2003, 05:28 PM
 
No, I just phoned them.

They are out of stock of the 5400 RPM drives apparently and they are getting a bunch in soon. I was going to cancel my order b/c he said a 10-15 business day wait for a stock one.. But I waited.

So I phoned back just now and got a different person. She tells me my computer is actually done being built, but it has yet to enter shipping process for some reason. That's a relief, somewhat
     
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Oct 31, 2003, 05:31 PM
 
Oh, so how long has it been since you placed your order originally?
     
EvanV  (op)
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Oct 31, 2003, 05:33 PM
 
Originally posted by rööts:
Oh, so how long has it been since you placed your order originally?
September 26, 2003.

It was supposed to go out on 10/03/03, but the wire transfer failed and they cancelled my order apparently. Then Executive Relations contacted me and sorted out my problem and it re-instated my order 10/17/03.
     
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Oct 31, 2003, 05:37 PM
 
ONE thing i learnt from shopping online is to never trust whoever you're speaking to over the phone. THey are train to deal with customers. They are being paid to appease customers frustrations. They are good at it. Ha ha. To those that have to wait till 12.23.2003 if you don't mind the preposterous delay then go ahead with the order ... i'm sure you won't regret.

For those that can't....i'd advice you to drop by physically to your local apple reseller or apple store and buy it off the shelf.
     
EvanV  (op)
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Oct 31, 2003, 05:39 PM
 
Originally posted by (",)PB12:
ONE thing i learnt from shopping online is to never trust whoever you're speaking to over the phone. THey are train to deal with customers. They are being paid to appease customers frustrations. They are good at it. Ha ha. To those that have to wait till 12.23.2003 if you don't mind the preposterous delay then go ahead with the order ... i'm sure you won't regret.

For those that can't....i'd advice you to drop by physically to your local apple reseller or apple store and buy it off the shelf.
Thanks for the re-assurance

Haha, I read stories on here before about how people got delay emails, and it shipped out a couple hours later or a day later....

     
   
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