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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Warranty service, who to call in Europe. . . Italy

Warranty service, who to call in Europe. . . Italy
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Crusoe
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Join Date: Mar 2003
Location: Globetrotting
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Nov 9, 2003, 04:19 PM
 
Out of the box my powerbook has 4 stuck pixels, 7 more stuck on white all together in a cresent shape and the ever present white spot in the Maxfixit's #4 zone.

I'm in Europe now, browsed the Italian site and couldn't find a AppleCare Europe number. Who do I contact to get a case #. I don't want to send it in till the white spot issue is resolved but want to get a case number ASAP.
If a group of mimes are miming a forest and one falls down, does he make a sound?
     
beachmark
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Nov 9, 2003, 09:55 PM
 
Apple has a bunch of locally charged phone numbers in Europe that youcan call.

However bear in mind that if you bought your Apple Care outside Europe you have to come up with a pretty good story to have them accept your case and come and pick it up.
g.r.e.e.t.i.n.g.s
mark ®
hanging out in san francisco - wellington - cape town (or in between)
Powerbook 17 inch MacOS 10.4.3Eng • Palm E2 • Motorola Razr • iPod Flash 1Gb • iPod mini 2nd-4Gb
     
Crusoe  (op)
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Nov 10, 2003, 03:02 AM
 
Well I'm just using my standard warranty which is worldwide coverage for powerbooks. I didn't find anything in the phone book for direct numbers but will try some resellers perhaps they are service providers as well.

Hoping they will be able to send it up to Denmark? for repairs along with the thousands of other 15"ers.
If a group of mimes are miming a forest and one falls down, does he make a sound?
     
Quinn
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Nov 10, 2003, 03:53 AM
 
199 120 800 is the number to call in Italy.

You can ask to speak English if you need to.
     
Crusoe  (op)
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Nov 10, 2003, 09:12 AM
 
Originally posted by Quinn:
199 120 800 is the number to call in Italy.

You can ask to speak English if you need to.
Woohoo thanks! Ma parlo bene Italiano.
If a group of mimes are miming a forest and one falls down, does he make a sound?
     
   
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