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takai · Nov 10, 2003, 04:41 PM

Alright
We have a nice 12" PB-b here at work and its randomly rebooting and crashing Finder.
Word(10.1.13) wil start and then unexpectedly quit.
Excel will quit and log the user out while
Powerpoint will send Finder into a crash-restart-crash-restart loop.

The machine is running reasonably hot, not as hot as my RevA, but hot none the less.

Anyone else having similar problems. Its all under 10.2.8.
Should i just peg the problem on Office?

takai · Nov 10, 2003, 05:01 PM

Alright, thermo probe is reporting 52*C. But given that this is the first RevB ive seen is that right?

Guy Kuo · Nov 10, 2003, 06:35 PM

If you have installed any non-Apple RAM, remove it and see if the instability goes away. Then, reinstall Office and repair permissions.

takai · Nov 10, 2003, 07:01 PM

Both have already been done.
Official Apple ram, as supplied by Apple themselves.

Not so buggy atm, waiting for user's report.

amazing · Nov 11, 2003, 05:40 PM

Originally posted by takai:
Both have already been done.
Official Apple ram, as supplied by Apple themselves.

Not so buggy atm, waiting for user's report.

Have you tried an archive and install? Sad to say, that's sometimes more efficient than trying individual solutions for hours...

Edit: Word sometimes quits because of corrupt fonts...