[wy4tt]

i know i had a month to send pb in for repair. they sent a box out the day after i contacted support. turns out i couldn't part with it until after that 1 month period. haven't had time to call them back during hours. will i just need to get a new case #? or will i need a new airborn box as well?

[pbook7777]

Same box/ case #, I've waited as long as 8 months (p.o.s. pbook 12" rev. A). Just kept using my old 15".

[wy4tt]

so i don't need to worry about calling apple again? i can just send it on in the box the originally sent?
thanks for the help.

[Avenir]

I kept my box over 3 months, and ended up walk it into an Apple Store when I got back from school, but I seem to remember the Apple guy on the phone telling me that after a month, the dispatch number isn't valid. If you're not sure, definitely call them again... it won't hurt.

[wy4tt]

thanks, i'm going to call tomorrow and see what the deal is. it's hard to let it go though.

[pbook7777]

As another data point, i just sent my 12" in again after waiting a few months with the same box, and it came back 2 days later. No call in or anything. And it looks like it might actually work after 11 months now...