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Will Apple Replace This
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Fresh-Faced Recruit
Join Date: Aug 2002
Status:
Offline
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I ordered a 12" powerbook at the end of December, I just tripped over the cord today and the plug pulled out and bent itself out of shape. It will no longer work and I have purchased applecare. Can someone please tell me if applecare will cover this. Thanks.
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Mac Enthusiast
Join Date: Nov 2002
Location: More Cowbell...
Status:
Offline
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Unfortunately AppleCare doesnt cover accidental damage. Is it the plug itself that is bent out of shape, or the bit inside of your computer?? If the former, you can get a new plug for 70bucks or so.
-Mark
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Mac Elite
Join Date: Oct 1999
Location: Manchester, UK
Status:
Offline
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Also check your house contents insurance, you may have accidental cover for things like this.
I actually took out Laptop insurance cover in the UK to make sure my laptop was covered against anything. Damage, Theft, Loss, etc all covered, which gives me real piece of mind when I travel with my PowerBook.
Ian
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Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
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Forum Regular
Join Date: Nov 1999
Location: Glasgow, Scotland
Status:
Offline
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I actually took out Laptop insurance cover in the UK to make sure my laptop was covered against anything.
[/B]
Hi.. mind telling us who you took out that insurance with?
Cheers
Neil
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Mac Elite
Join Date: Oct 1999
Location: Manchester, UK
Status:
Offline
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Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
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Mac Enthusiast
Join Date: Oct 2002
Location: London
Status:
Offline
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Same here. I took out insurance with Nationwide. I haven't claimed myself yet but they seem to understand laptop issues and it's relatively cheap.
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Mac Elite
Join Date: Oct 1999
Location: Manchester, UK
Status:
Offline
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It cost me £91 for £2000 worth of cover.
I made sure I covered the Laptop, AE Card, Memory, Case, Mouse, etc.
Ian
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Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
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Mac Elite
Join Date: Jan 2004
Status:
Offline
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I dropped my old Lombard down our stairs. Biiig dent in the case and smashed the LCD. Home insurance coughed up for a new 12" PB no questions. Zenith insurance in the UK - recommended.
Now me and my wife have matching 15inch TiBook and baby 12". Aaaah lovely!
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Mac Elite
Join Date: Oct 2000
Location: Memphis, Tn. USA
Status:
Offline
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I use Safeware.com they ask no questions and are very quick in replacement.
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Fresh-Faced Recruit
Join Date: Mar 2002
Location: Ft. Lauderdale
Status:
Offline
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For those people interested, you can buy computer insurance to cover accidents and theft from safeware.com
Depending on the dollar amount coverge you want, the premium is reasonable
For example to cover a $3000 sytem, the premium is $183, here is what is covered:
Here are some of the features and benefits of this policy:
Comprehensive coverage, including:
- Accidental Damage
- Theft
- Power surge and lightning regardless of source
- Vandalism
- Water damage
- Natural disasters
30-day trial period - (Not available in Texas)
Complete repair or replacement of computer system with no deduction for depreciation
Optional deductibles
Coverage at home, in the office or in transit
Replaces preinstalled software
What types of losses are not covered?
This policy protects in so many ways, but it does not cover these major losses:
Wear and tear, gradual deterioration, depreciation, or original defects
Loss of income or interruption of business
Any preinstalled data or media which cannot be replaced with other of like kind or quality on the current retail market
Mechanical breakdown or faulty construction
Loss or damage from fraudulent, dishonest or criminal acts by the owner or user
Systems rented or leased to others
Please check your policy for full details of benefits including limitations and exclusions.
This policy includes peripherals, if scheduled.
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