[TMac4Life]

I've had my iBook for over a year and a half now and I'm starting to have some major problems with it. If anyone could give me some suggestions, I would really appreciate it. It has been freezing A LOT since I've installed Panther, 2 or 3 times a day. I am afraid to put it to sleep, because when i wake it up, it is usually frozen. I am also afraid to shut it down or restart because I usually get a messgae saying that an airport card has not been installed. That pisses me off the most because I have to take the card out, put it back in, restart, and only half the time does it say that the card is installed.
700 MHZ
256 MB RAM
30 GB HD
Thanks in advance

[discotronic]

Originally posted by TMac4Life:
I've had my iBook for over a year and a half now and I'm starting to have some major problems with it. If anyone could give me some suggestions, I would really appreciate it. It has been freezing A LOT since I've installed Panther, 2 or 3 times a day. I am afraid to put it to sleep, because when i wake it up, it is usually frozen. I am also afraid to shut it down or restart because I usually get a messgae saying that an airport card has not been installed. That pisses me off the most because I have to take the card out, put it back in, restart, and only half the time does it say that the card is installed.
700 MHZ
256 MB RAM
30 GB HD
Thanks in advance

Have you taken the Airport card out to see if that is the causing the freezing problem? Do you have any scanners, printers etc. connected? What kind of install of Panther did you do? Clean install or upgrade? Have you tried repairing permissions with the install CD or checked the hardware using the Hardware Test CD? You could also take the 128MB memory card out and see if the problem is related to it.

[Detrius]

Sounds like a bad logic board to me.

By "freezes," I'm assuming you mean that the machine stops in its tracks; the mouse doesn't move; no kernel panic; this is a perfect OS 9-style freeze. That alone is enough to replace your logic board. OS X does NOT freeze.

Many people are confused about OS 9 style freezes. OS X does not produce OS 9 style freezes (despite the claims in other threads--they immediately say the mouse still moves, which makes it not an OS 9 style freeze). Bad RAM will cause kernel panics. On an iBook, the only part that can cause a hard freeze in OS X is the logic board (different on machines that have a separate processor).


Hank
Apple Certified Laptop Technician

[TMac4Life]

Originally posted by Detrius:
Sounds like a bad logic board to me.

By "freezes," I'm assuming you mean that the machine stops in its tracks; the mouse doesn't move; no kernel panic; this is a perfect OS 9-style freeze. That alone is enough to replace your logic board. OS X does NOT freeze.

Many people are confused about OS 9 style freezes. OS X does not produce OS 9 style freezes (despite the claims in other threads--they immediately say the mouse still moves, which makes it not an OS 9 style freeze). Bad RAM will cause kernel panics. On an iBook, the only part that can cause a hard freeze in OS X is the logic board (different on machines that have a separate processor).


Hank
Apple Certified Laptop Technician

Yeah that's what I was afraid of. I read somewhere that Apple is replacing the logic boards for free. How can I send my laptop in to be fixed? I know I have to call the number to tell them my problem. I can't find the exact info. Can you send me a link with the info?

Thanks a lot

[discotronic]

Originally posted by TMac4Life:
Yeah that's what I was afraid of. I read somewhere that Apple is replacing the logic boards for free. How can I send my laptop in to be fixed? I know I have to call the number to tell them my problem. I can't find the exact info. Can you send me a link with the info?

Thanks a lot

Here is the Applecare Doc that has all the information. Make sure that your Serial # falls in the range.

http://www.apple.com/support/ibook/faq/