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AC adaptor strain reliever broken (Albook)
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Dedicated MacNNer
Join Date: Dec 2003
Location: 98122
Status:
Offline
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So the rubber strain reliever that connects the plug that connects to the PB has broken from getting bent back and forth a lot. It doesn't bother me, but I'm guessing the strain that it was relieving will now be placed on the cord, and might break it. If the cable wears out and I start getting power problems before my applecare is up, will apple cover it, or should I send it back now and nip any potential problems in the bud?
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12" AlBook • 15" Albook • G4 Cube • iSight • Original iPod • PB 100 • Newton 110 • Quicktake 100
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Dedicated MacNNer
Join Date: May 2003
Location: Cincinnati, Oh
Status:
Offline
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if you have an apple store nearby, i would just go and exchange it. you shouldn't have any problem doing so. if not, call apple and they should send you a replacement.
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20" iMac/2.4 C2D/4GB RAM/320 HD + ViewSonic VX2025WM
13" MBP/2.26 C2D/4GB RAM/250 HD
16 GB iPhone
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Posting Junkie
Join Date: May 2001
Location: Portland, OR
Status:
Offline
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I'd take it in. Mine did that and it caught on fire.
FYI The newer Apple power plugs are different in that area and don't have this issue.
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8 Core 2.8 ghz Mac Pro/GF8800/2 23" Cinema Displays, 3.06 ghz Macbook Pro
Once you wanted revolution, now you're the institution, how's it feel to be the man?
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Dedicated MacNNer
Join Date: Apr 2002
Location: "Internet Capital of the World"
Status:
Offline
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i don't know what the very latest power cords have that are different, but my wife just broke this "strain reliever" for the second time. and this time the power doesn't flow properly (you have to squeeze the juice out of it manually).
since she got apple care, i called them up and they are sending a new one tomorrow. you should do the same before your warranty is up. you won't be without it *and you won't catch on fire*
what happened with that? did the powerbook catch too, or just the cord?
what's different about the new cords? anyone have a pic?
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Senior User
Join Date: Mar 2004
Location: Cabin john, MD
Status:
Offline
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the new ones have better strain relievers than the old ones do. call apple, they will send you a new one, and you send them yours back in that box, so you have no time without your power adapter. 
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Superhero Of The Computer Rage
MacBook Pro 2.16 Ghz, PowerBook G4 12" 1 Ghz (DVI) Dell 24" monitor
Porsche 944, Mercedes 240D (running on Waste Vegetable Oil)
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Dedicated MacNNer
Join Date: Apr 2002
Location: "Internet Capital of the World"
Status:
Offline
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here's an image of the cracked tension reliever.
trade you for a picture of the new tension reliever?
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Dedicated MacNNer
Join Date: Dec 2003
Location: 98122
Status:
Offline
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Here ya go. This is the new one apple sent me.
The rubber part is much more beefy than the old kind, and the gaps cut into them aren't as big either.
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12" AlBook • 15" Albook • G4 Cube • iSight • Original iPod • PB 100 • Newton 110 • Quicktake 100
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Dedicated MacNNer
Join Date: Apr 2002
Location: "Internet Capital of the World"
Status:
Offline
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cool, thanks. looks tougher.
i guess i could have just waited for the new one we're getting this week, but i appreciate your satisfaction of my impatience!
thanks.
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